RQ190696 - Sr Systems Administrator - Scuttlebutt Services, LLC

Springfield, VA - 120-137k (TS/SCI w Poly Required)

Job Required

We are looking for highly energetic, TS-SCI cleared, IT professionals who are interested in joining our seasoned team of technologists. We are focused on driving significant enhancements in the efficiency and effectiveness of enterprise-wide IT operations and performing routine O&M for an IC agency. The program itself supports a broad range of IT enterprise services for end-users around the globe, with smaller project teams that focus on particular areas (i.e. Platform as a Service, Application Services, Cloud Computing, High Performance Computing, API Management, etc.). We are looking for hands-on professionals, team players, and engaged individuals who enjoy keeping up with the latest tech stacks and technology trends. We have positions open at all levels and in multiple geographies.

****Shift Hours: Sundays- Wednesdays (alt) (5:30AM - 5:30PM)****

• Manages the functionality and efficiency of a group of computers running on one or more operating systems.
• The Data Center operations technician is responsible for the operations, maintenance, and monitoring of data center operations and supporting infrastructure. This is a mid-level position into a 24/7 Data Center operations group.
• The Data Center operations technician actively provides tier 2+ network monitoring and systems administration & support of Data center Operation in support of critical CONUS and OCONUS operations. The Data Center Ops team is responsible for detailed operations documentation and reporting of events with follow through until resolution. The team operates 24/7/365 and must follow operational procedures and guidelines established by leadership to include some knowledge of business structure and interdependencies between departmental applications.

Responsibilities

• Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers (including Virtual Infrastructure, data center LAN, virtual servers, Storage solutions, databases) across multiple sites.
• Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data center components.
• Conducting hands-on administration of virtual machines, hosts, and devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.
• Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.
• Provide systems diagnostics and availability monitoring and reporting/escalation services
• Perform incident capture, verification, diagnostics and escalation
• Within established procedures, responds to end user requests for technical support and assistance.
• Provides first response for all associated, technical engineering lanes within the data center
• Manages, record and tracks compute configuration changes as approved by Configuration Change Control Boards
• Create and maintain standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.
• Interact with vendors to coordinate the maintenance and replacement of hardware that effects high and critical systems and environments
• Maintain extremely accurate, high level reporting of all issues
• Maintains current knowledge of relevant technology as assigned.

Requirements

• Directly related experience in systems administration of preferably Windows and Linux OS systems.
• Direct technical experience in Virtualization administration, preferably VMWare.
• 5+ years of experience working in one or more of the following areas: Data center Operations, Network Ops Center Operations, Enterprise-level network monitoring and/or virtual infrastructure monitoring.

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