Route Specialist - ImageFIRST Healthcare Laundry Specialists

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

Due to exponential growth we are seeking a Route Specialist to join our exceptional Houston team! The ideal candidate has at least 1 year of route sales experience (24' box truck or larger), a service background, and is eager to advance professionally. As a Route Sepcailist, you will be a “face” of ImageFIRST, building and maintaining strong relationships with our customers. 

Pay: $20-$25/hour

Schedule: Monday-Friday (times will vary) 

• Manage customer inventory
• Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information
• Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume
• Make special deliveries to customers
• Responsible for account maintenance and route logistics
• Responsible for Route sales activity and growth metrics

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent required
• Clean driving record
• Ability to lift 50 pounds plus and push and pull carts of linen
• Must be computer literate
• Minimum 1 year delivery, logistics and/or route driving experience (24' box truck or larger) required
• Experience in a service oriented industry is required
• Experience with account management and ensuring customer satisfaction is strongly preferred 
• Excellent communication skills including oral, written, phone and face to face 
• One year experience with account management and ensuring customer satisfaction

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Tuition Reimbursement
• Referral Program
• Great company culture
• Career advancement opportunities 
• Collaborative team environment 

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.