Room Service Associate (Pool/Per Diem) - Nicklaus Children's Health System

Job Summary

Maintains the supplies, general appearance and sanitation of the Room Service Assembly Station and prepares, assembles, and delivers food trays to patients.

Minimum Job Requirements

• Prior experience with food production for patients and/or retail
  

• Assembles, distributes and delivers patient trays within 60 minutes to all nursing units, day care, and any assigned area.
• Assists customers/patients in a friendly and polite manner whenever in need of assistance.
• Labels, dates, checks and documents food items for freshness and rotates them following the FIFO (First In, First Out) method.
• Prepares cold food items, loads on trays, and cuts all fruits required for room services.
• Prepares ketogenic, diabetic and eating disorder meals as prescribed by dieticians. Ensures that strict weights and measures are taken to document the portions.
• Loads, unloads, cleans and sanitizes the patient food carts per regulatory agency and departmental policy on cross contamination and infection control.
• Performs quality assurance on trays by checking temperature, portions, presentation, and documents per standards.
• Sets up and portions food according to service tickets; ensures equipment is sanitary and  no cross contamination.
• Supplies nursing units with nourishments and supplies (e.g., cups, lids, sugar, juices, popsicles) to be stored as needed in the kitchenette area. 
• Ensures the foods for patients are age appropriate and aligned to take into account any changes for food selection based upon patient allergies.
• Responsible to participate and attend at least 80% of departmental meetings and in-service training session.

• Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu) and education requirements.
• Maintains professional accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance procedures, and ensures behavior is compliant with communication standards.
  

• High school education or equivalent preferred
• Hospital experience in large dietary team preferred
• Ability to communicate sufficiently well in English both verbally and in writing to request supplies and properly label food items
• Knowledge of Spanish is helpful
• Ability to relate cooperatively and constructively with customers and co-workers
• Knowledge of safety and regulatory guidelines set by state with food safety
• Able to follow simple verbal instructions to accomplish repetitive tasks
• Able to use and maintain food service equipment (e.g., microwave, blender, thermometer, refrigerator, patient food carts, scale)
• Knowledge of age appropriate foods for patients
• Ability to monitor patient allergies and take proper steps

(EOE DFW)

3/9/17