Room Attendant - Hilton Garden Inn Mt. Laurel , NJ - Blue Sky Hospitality Solutions

Job description

NOTE: This is for a position that most often REQUIRES SUNDAY work shifts (and often SATURDAY). Please apply with the understanding that Saturdays and Sundays will be expected shifts for sure.

Department: Housekeeping

Reports to: Executive Housekeeper / Operations Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory

• Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
• Maintains the inventory of every item placed in guestrooms.
• Communicates status of cleaned rooms to Housekeeping Supervisor.
• Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.

Safety

• Uses all authorized cleaning agents properly and safely.
• Follows proper key control procedures.

Miscellaneous

• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.
• Follows proper handling procedures for dirty rags/linens.
• Restocks and maintain housekeeping cart.
• Assists Guests with questions and requests.
• Adheres to proper grooming and dress codes for the department.
• Able to carry out hotel emergency procedures.
• Performs all other duties as directed, developed, or assigned.
• Arrives for assigned shift on time.

Knowledge and Critical Skills/Expertise

• Lan*guage Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.*
• Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Certificates, Licenses, Registrations: No requirements.
• Other Skills and Abilities: *Able to operate equipment such as, but not limited to, vacuum cleaner. Ability to work flexible hours including evenings, weekends, and holidays.

Experience

• No educational requirement.

Physical Demands

• Seeing – Must be able to see well enough to read reports, and use a computer.
• Hearing – Must be able to hear well enough to communicate on the phone and in person.
• Standing/Walking/Mobility – Must be able to stand to operate office machinery. Must be able to move between departments.
• Climbing/Stooping/Kneeling – Must be able to climb five flights of stairs. Must be able to stoop and kneel for short periods of time.
• Lifting – Must be able to lift up to 25 pounds.
• Fingering/Grasping/Feeling – Must be able to write (sign keys in/out, fill out work orders, etc.).

FLSA: *non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Mount Laurel, NJ 08054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location