RN Manager Womens Childrens Services - HCA Healthcare

• Makes staff schedules and assignments providing adequate staffing to deliver quality patient care.  

• Uses time wisely between patient care and administration duties.  

• Plans for office time to complete administrative duties.  

• Reviews nursing practice and documentation.  

• Demonstrates flexibility in hours worked and in daily activities.  

• Manages staff overtime.  

• Utilizes PLUS report to manage staffing hours.  

• Assists Department Director with projects during free time.  

• Demonstrates creative and critical thinking skills/is able to come up with solutions for problems using creative measures.  

• Maintains a positive work environment as demonstrated by comments expressed by patients, staff or physicians. Completes paperwork for requisitions, check requests, educational support, personnel action forms etc. 

• Demonstrates knowledge of normal and abnormal pathology related to clinical area.  

• Performs procedures according to established policies and procedures.  

• Adapts techniques to the unique needs of individual patients.  

• Creates an atmosphere and conditions conducive to motivation of employees to work at optimal efficiency. 

• Assists Director with the writing and reviewing of policies and protocols.  

• Counsels/educates staff related to utilization of protocols.  

• Encourages staff to establishyearly goals and objectives.  

• Attends one seminar annually related to specialty, management or new technology.  

• Consistently encourages the highest quality care from staff.  

• Supports staff in achieving higher levels of expertise and clinical skill through regular and on-going in-servicing or study review. 

• Prepares performance appraisals in a non-prejudicial manner, using clearly written, accurate documentation and departmental standards.  

• Conducts performance appraisals with each employee according to written standards agreed upon with the Director.  

• Completes performance appraisals within the established time frame.  

• Maintains performance appraisal documentation throughout the year with a systematic, organized approach. 

• Annually reviews and revises competency checklists.  

• Assistsemployee in establishingrealistic goals and objectives.  

• Actively supports and provides resources to assistemployee in meeting goals and objectives.  

• Demonstrates ability to address employee performance issues in a professional, tactful and effective manner. 

• Is responsible for developing, overseeing and updating the Department Orientation Program with the Department Director.  

• Reviews/revises skills checklist on an annual basis. 

• Supports the preceptor and assigns a designated preceptor for new employees.  

• Assures resource material in appropriate manuals are up to date.  

• Assists in writing job descriptions.  

• Encourages/assigns employees to attend classes that will enhance clinical development.   

• Maintains close follow-up with new employees/preceptors.  

• Conducts formal assessments following orientation to monitor employee progress.  

• Supports the formal orientation program.  

• Helps to evaluate staff for advancement on the clinical ladder. 

• Maintains active involvement in outcomes monitoring, and performance improvement for department. 

• Participates on PI-related teams and outcomes management teams when needed.   

• Ensures timely reporting of PI data.  

• Has a working knowledge of data collection systems utilized by staff.  

• Works on at least one joint interdepartmental project.  

• Ensures monthly reporting of PI information at appropriate committees.  

• Is constantly alert to the need for improvements in departmental operations as well as lab interaction with other departments. 

• Suggests potential PI team projects.  

• Is willing to participate in other hospital/departmental initiatives.  

• Demonstrates ability to interact with data management systems, and submit appropriate reports.  

• Coaches staff on how to do PI projects, and assist staff in accurate, timely and organized reporting. 

• Demonstrates awareness and actively address performance criteria utilized by various governmental agencies. 

• Recommends changes as needed based on findings of PI or outcomes monitoring reports 

• Prepares or coordinates the submission of monthly procedural reports.  

• Is responsible for keeping files up to date.  

• Ensures patient charges are entered correctly on a daily basis.  

• Reviews charge master and submits changes as requested by Fiscal Services (or delegates the responsibility to the appropriately trained staff.  

• Reports are submitted in a timely manner. 

• Ensures charges are entered in a timely manner.  

• Notices trends in monthly stats that suggest a need for change or re-evaluation and recommends such to Director.  

• Develops strong understanding of coding process and assist department in issues related to coding, re-imbursement.  

• Actively addresses supply costs and works closely with materials management to control costs.  

• Develops own reporting tools. 

• Keeps current with new technology and procedures.  

• When appropriate, introduces new technology and/or ideas to physicians and staff.  

• Provides for ongoing development of staff by scheduling in-services, seminars, CE programs and participates on committees or projects such as Outcomes Management.  

• Remains current with policy and hospital changes.  

• Assumes personal responsibility for professional development and continuing education.   

• Plans and presents at least 2 staff in-services annually.   

• Plans and holds monthly staff meetings with the Director.  

• Maintains awareness of cost to benefit ratio when evaluating new procedures and technology.  

• Takes the initiative in scheduling classes for management learning opportunities.   

• Encourages staff involvement in continuing education.  

• Maintains communication with other like departments.  

• Seeks additional certifications.  

• Encourages staff to seek additional certifications.  

• Participates in the planning of in-house certification or clinical development/training. 

 Performs all necessary actions to ensure the department meets standards as set by The Joint Commission and other healthcare regulatory agencies:  

• Works to ensure that accreditation requirements are met.  

• Encourages physician and staff input.  

• Updates director regularly on factors impacting the ability of the department to meet or maintain accreditation requirements. 

• Stays abreast of changes in the environment that may impact the ability of the department to meet standards. 

• Notifies Directorin a timely manner.  

• Meets standards during announced and unannounced inspections or audits.  

• Demonstrates strong awareness of issues related to standard of care.  

• Understands the function of each department and departmental interrelations in regard to providing patient care. 

• Is mature and professional in daily activities.  

• Uses appropriate communication and interpersonal skills in dealing with patients, physicians, management, families and staff.  

• Demonstrates courtesy and respect when dealing with others.  

• Is approachable and reacts calmly in stressful situations.  

• Maintains confidentiality at all times.  

• Represents the department in a professional, friendly and courteous manner.  

• Encourages physicians and staff to use appropriate channels for problem resolutions.  

• Keeps Director and Clinical Coordinator(s) aware of issues impacting daily operations.  

• Is customer service driven.  

• Is actively involved with other departments to learn new procedures. 

• Independentlyworks with internal and external customers to improve quality of care.  

• Handles conflict resolution constructively.  

• Initiates ways to improve communication or problem solving skills.  

• Goes out of the way to meet the needs of others.  

• Attends classes to improve communication/PR skills.  

• Communicates frequently with Director and Clinical Coordinator(s) to ensure his/her knowledge of on-going issues.  

• Documents interactions with employees who demonstrate potential behavioral issues.  

• Is considered a team player by peers. 

• Department displays sense of teamwork and cohesiveness demonstrated by staff willingness to be flexible with schedule and workload assignments.  

• Works on at least 2 interdepartmental teams.  

• Encourages staff to do the same.   

• Actively addresses expressed concerns/ comments of staff and physicians.  

• Demonstrates ability to problem-solve with minimal supervision (makes suggestions for how problems can be resolved).  

• Organizes team activities, participates in at least one community service project.   

• Participates on minimum of 2 hospital committees or project teams.  

• Presents ideas for problem-solving. Initiates new protocols, policies aimed at improved patient care, cost management our outcomes.