RMA Coordinator/Customer Support - Intern (Plano, TX) - Delta Electronics Americas

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

MAIN RESPONSIBILITES & TASK:

• Facilitate RMA Process - Coordinate equipment returns, repairs, replacements, sales orders and delivery schedule for customers.
• Provide assistance to customers through phone calls and e-mails and effectively interfaces with customers and internal organizations.
• Stock management.

SKILLS

• MS Office Suite
• Coordination & Communication
• Sales Management
• Stock Management
• Customer Service

JOB EXPERIENCE

• Minimum Associate

EDUCATION

• Associate or Bachelor's or Master's in any related field