RMA Clerk at Manpower

Our client, in the Manufacturing Industry is seeking an experienced RMA Clerk to join their team. The ideal candidate will have a minimum of 1 year experience processing RMA's which will align successfully in the organization.

• Job Title: RMA Clerk
• Location: Irvine, CA
• Schedule: Monday to Friday 8:00am to 5:00pm
• Pay Range: $22.00 hourly 

What’s the Job?

• Efficient and accurate handling of day-to-day customer returns (RMA)
• Accurately prepares, processes, and ships returns to vendors (RTVs), including but not limited to picking, sorting, scanning, logging, packaging, palletizing, loading, unloading, and contacting freight forwarders to schedule pickups.
• Inspecting all returns for stock rotation, credits, or replacements
• Package and transfer selected items to a designated bin location
• Follow-up with customers, vendors
• Work with internal departments such as Operations Management, Purchasing, Product Management, Tech Support, and Sales to resolve RMA issues.
• Effective written and oral communication with vendors, customers, and staff across the company while working through daily activities
• Custom material reworks
• Efficiently fulfilling internal requests for products accurately and in a timely manner.
• Ensuring that proper products are received, stored, and shipped accurately
• Participating in the preparation and execution of physical inventories for finished goods and RMA

What’s Needed?

• Minimum of (1) year of experience with RMA's.
• Outstanding attendance and team player with a problem-solving mentality.
• Average PC skills (Microsoft Office package).
• Excellent experience performing accurate transactions using an ERP system.
• SAP and WMS experience is a plus
• Excellent understanding of required paperwork for international shipments

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!