Risk Manager - PEAK Technical Services Inc.

P-DPD-001
Foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 we have been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions
and services that redefine industry standards.

WHAT WE OFFER:
90-130k base salary range plus annual performance bonus
Comprehensive healthcare benefits including medical, dental, and vision coverage;
Life/ADD/STD insurance; FSA/HSA options.
401(k) Plan with Employer Match
Generous Paid Time Off (PTO) policy
Observance of 11 paid company holidays
Hybrid flex work schedule 3 days in office 2 days from home

Risk Assessment:

• Identify, evaluate, and analyze potential risks to the organization, including financial, operational, strategic, and compliance risks.
• Develop risk assessment strategies and methodologies to prioritize risks based on their potential impact and likelihood.

Risk Mitigation:

• Develop and implement risk management policies, procedures, and controls to minimize the organization's exposure to risks.
• Collaborate with department heads and executives to develop risk mitigation strategies, including risk transfer through insurance.

Insurance Management:

• Evaluate the organization's insurance needs and work with insurance brokers to procure appropriate coverage.
• Manage all aspect of claims, including liability, workers compensation and auto claims.
• Review insurance policies, ensure compliance with coverage requirements, and negotiate insurance contracts to optimize terms and costs.
• Maintain up-to-date COIs and distribute accordingly to internal and external customers.

Claims Administration:

• Handle and oversee commercial liability claims, including general liability, product liability, and professional liability claims.
• Investigate incidents, gather relevant information, and work with internal teams, legal counsel, and insurance providers to manage and resolve claims efficiently.

Data Analysis:

• Collect and analyze data related to incidents, claims, and risk management programs to identify trends and areas for improvement.
• Utilize risk management software and tools to track and report on key risk indicators.
• Update safety and environmental data and reports as requested.

Compliance and Reporting:

• Ensure that the organization complies with all relevant laws, regulations, and industry standards related to risk management.
• Prepare and deliver regular reports to senior management and board members, summarizing the organization's risk profile and risk mitigation efforts.

Crisis Management:

• Develop and implement crisis response plans to address unexpected events or emergencies, such as natural disasters, cyberattacks, or public relations crises.

Training and Education:

• Conduct training sessions and workshops to educate employees on risk management best practices and promote a risk-aware culture within the organization.

Customers, Vendor and Contract Review:

• Evaluate the risks associated with customers, third-party vendors, contractors, and business partners, ensuring they align with the organization's risk tolerance.

Continuous Improvement:

• Stay up-to-date with industry trends and best practices in risk management and insurance.
• Continuously review and update risk management strategies and policies to adapt to changing circumstances.

Customer Data Protection

• Implement and oversee policies to ensure the protection and confidentiality of customer data.
• Ensure compliance with data protection regulations such as GDPR, etc.

Business Continuity Planning

• Develop and maintain continuity and disaster recover plans to ensure organizational resilience.
• Conduct regular tests and drills to ensure readiness and effectiveness of the plan.

Qualifications:

• Bachelor's degree in risk management, business, finance, or a related field
• A Minimum of five (5) years of proven experience in risk management, including administering commercial liability claims.
• Strong knowledge of insurance products and contract negotiation.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Proficiency in risk management software and tools.
• Knowledge of relevant regulations and compliance requirements.
• Ability to work collaboratively and lead cross-functional teams.
• Detail-oriented and highly organized.
• Strong ethical and moral judgment.
• Certifications, such as Certified Risk Manager (CRM), Certified Risk Management Professional (CRMP) or similar will be a plus.

A Risk Manager is a critical asset to an organization, as they help safeguard its interests and financial stability by proactively managing and mitigating risks while efficiently handling commercial liability claims when they arise.