Risk Management - Auto Collections Strategy - Executive Director - JPMorgan Chase Bank, N.A.
Plano, TX 75023
About the Job
As an Executive Director in the Auto Risk Management organization, you will be responsible for the Collections Risk Strategy function. You will lead a team of strategic analysts to develop, execute, and monitor the end to end collections credit risk management strategies for the auto loan and lease portfolio. You will need a background in credit risk management, be able to lead and work closely with stakeholders, such as Operations, Modeling and Finance team by voicing risk views, influencing, and tackling business challenges. You will work with stakeholders across the bank, leveraging data and insights to assess collections strategy adequacy, identify opportunities for further optimization and develop innovative products and services that help drive better performance. You must be able to provide strategic guidance and effectively manage demand requests by senior leaders and the business while excelling at creative thinking, problem solving, effective communication, project and relationship management, and should be detail-oriented and self-motivated.
Job Responsibilities
- Lead a team that is responsible for the development and ownership of the end to end lifecycle of collections credit risk strategies as well as oversight of operations practices to ensure adherence to risk requirements for both auto loans & leases.
- Provide and direct complex analysis on credit risk and collections strategy effectiveness in order to identify emerging risks, assess effectiveness of existing strategies, ensure adherence to regulatory guidance and establish a culture of intentional testing in strategic change recommendations and establish risk threshold that help business stay within risk appetite limits
- Monitor industry and economic trends on automotive industry as well as changes in consumer behavior to understand impacts on collateral values and consumer willingness to repay debt
- Monitor operations & credit risk strategy performance, establish program performance guardrails and evaluate effectiveness by identifying issues, opportunities and recommend credit & collections actions
- Challenge partners across supporting businesses to ensure alignment with risk requirements and other Credit Risk limits and metrics
- Maintain relationship & dialogue with external regulators and supporting exams
- Provide regular updates to senior risk leadership, risk forums, management & credit risk committees and regulators
- Answer ambiguous questions comfortably, by forming a point of view and generating creative solutions that address the requests
- Participate in senior management requests, including responding to ad-hoc questions and preparing talking points for investor meetings/presentations
Required qualifications, capabilities, and skills
- Bachelor's degree with a minimum 15 years of relevant auto experience in Risk Management (underwriting/credit strategy/credit risk/collections) and 5 years of management-level experience preferably at a large financial institution.
- Strategic analytics experience, preferably in financial services industry with consumer credit risk analytics background
- Knowledge of Credit Risk Management Processes, Risk Appetite Setting, Credit Strategy Change review and approval, Loss Forecasting, Credit Portfolio Management, Credit Modeling and Model Risk Management
- Superior communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing.
- Strong presence, comfortable interacting with and presenting to all levels of management
- Strong analytical programming and proficient technical skills in Excel and PowerPoint
- Strong interpersonal, collaboration, communication and presentation skills
- Critical eye for detail and strong project management skills
- Highly motivated, confident, and proactive leader with strong problem-solving skills
- Ability to manage multiple priorities and deadlines, able to perform under pressure and to manage competing priorities under tight deadlines
Preferred qualifications, capabilities, and skills
- Master's degree is preferred
- Auto industry experience is a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.