Reverse Logistics Coordinator - DriveTime

Whats Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTimes tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where youre located, if youve got DRIVE and youre looking to make an impact, wed love for you to make a difference with us!

Thats Nice, But Whats the Job?

The Reverse Logistics Coordinator will support the Reverse Logistics Manager for DriveTime inventory related to wholesale grade units purchased through auction channels and/or going through the reverse logistics process.

Coordinating with multiple department leads to gather information, submit and track DriveTime inventory and communicate with auctions.

• Gather all relevant information necessary to facilitate a negotiation and resolution
• Maintain accurate and complete files on purchased vehicles
• Posses knowledge of auction arbitration policies
• Posses knowledge of how the reverse logistics process works in relation to moving units through the system as quickly as possible
• Coordinate and manage cases; ensures information is entered and maintained in an online case management system; utilizes discretion and independent judgment by applying high-level knowledge and understanding of the DriveTime Family of Brand's rules and procedures on assigned cases.
• Escalates matters to management as appropriate.

So What Kind of Folks Are We Looking for?

• Organization and time management skills in spades. Youll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.
• Operate autonomously. This isnt a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics.

• Bachelors degree in business-related discipline preferred
• Excellent verbal and written communication skills
• Ability to utilize databases/systems to review and verify documentation and information
• Ability to read and interpret documents such as legal documents and business correspondence
• Proficient in Microsoft Word, Excel, Outlook

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, Theres More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. Were as passionate about your professional development as you are. With that, well put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and Well Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each others company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (youll fit right in with the rest of us).

• Paid Time Off.Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and dont forget Phoenix Business Journal Healthiest Employers (okay, well stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!