Reverse Logistics Coordinator - BTI Solutions
Fullerton, CA
About the Job
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
Reverse Logistics Coordinator
================Education and Years of Experience================
1) Bachelors Degree in a related field
2) Min 6-8 years of experience
================Top Four Skills================
1) SAP (required)
2) Advanced Excel
3) Flexibility to travel and/or work overtime if needed (required)
4) interpersonal skills
=========== ESSENTIAL DUTIES & RESPONSIBILITIES============
• Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
• Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
• All other duties as assigned.
=======REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE=======
• Bachelor's degree with minimum 4 to 5 years' experience.
• Minimum 6-8 years' experience without a college degree
• Advanced Excel required
• SAP experience required
• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
• Conduct transactional processes to facilitate customer product returns to the warehouse, under managerial supervision, making routine decisions.
• Track and resolve shipping, warehouse, carrier, and inventory discrepancies following general guidelines, and identifying exceptions or high cost deviations for manager approval.
• Ensure completion of processes and transaction to manage product returns, insuring accurate inventory management and timely execution of product disposition.
• Generate, analyze, and report KPIs for business process to include days of inventory, aged inventory, rework solutions, and shipping activity supporting Reverse Logistics.
• Identify standard problems within the delivery cycle and product life cycle to make recommendations, improve delivery methods or dates, authorize standard returns or claims, and address standard problems to ensure internal and external customer satisfaction.
• Works with the logistics team and 3PL's to coordinating activities supporting reverse logistics operations and effective inventory management.
• Troubleshoot system discrepancies {WMP & GMP (SAP)} transactional issues to insure effective inventory management, working with logistics and SAP MIS teams to address system issues or enhancements.
• As necessary, complete SAP WMS new process testing, training, and implementation.
• Identify opportunities for system and process training and support to complete.
• Support bi-annual physical inventories completed at warehouse sites across the network.
• Project Coordinator for various operations projects support
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate - measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Reverse Logistics Coordinator
================Education and Years of Experience================
1) Bachelors Degree in a related field
2) Min 6-8 years of experience
================Top Four Skills================
1) SAP (required)
2) Advanced Excel
3) Flexibility to travel and/or work overtime if needed (required)
4) interpersonal skills
=========== ESSENTIAL DUTIES & RESPONSIBILITIES============
• Return authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
• Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
• All other duties as assigned.
=======REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE=======
• Bachelor's degree with minimum 4 to 5 years' experience.
• Minimum 6-8 years' experience without a college degree
• Advanced Excel required
• SAP experience required
• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
• Conduct transactional processes to facilitate customer product returns to the warehouse, under managerial supervision, making routine decisions.
• Track and resolve shipping, warehouse, carrier, and inventory discrepancies following general guidelines, and identifying exceptions or high cost deviations for manager approval.
• Ensure completion of processes and transaction to manage product returns, insuring accurate inventory management and timely execution of product disposition.
• Generate, analyze, and report KPIs for business process to include days of inventory, aged inventory, rework solutions, and shipping activity supporting Reverse Logistics.
• Identify standard problems within the delivery cycle and product life cycle to make recommendations, improve delivery methods or dates, authorize standard returns or claims, and address standard problems to ensure internal and external customer satisfaction.
• Works with the logistics team and 3PL's to coordinating activities supporting reverse logistics operations and effective inventory management.
• Troubleshoot system discrepancies {WMP & GMP (SAP)} transactional issues to insure effective inventory management, working with logistics and SAP MIS teams to address system issues or enhancements.
• As necessary, complete SAP WMS new process testing, training, and implementation.
• Identify opportunities for system and process training and support to complete.
• Support bi-annual physical inventories completed at warehouse sites across the network.
• Project Coordinator for various operations projects support
Source : BTI Solutions