Revenue Specialist - Ogletree Deakins

We have an opportunity for a Revenue Specialist to join the firm’s expanding Financial Operations department. The Revenue Specialist position is part of the Revenue team reporting to the Revenue Manager. The Revenue Specialist is fluent in Star Collect or Aderant software. This individual will assist in complex tasks associated with eBilling, insurance, immigration, and non-insured collections for a high-volume client base. The successful candidate must reside proximate to Atlanta, GA, Charlotte, NC, or Greenville, SC and this position may be remote or hybrid. 

• The following are the most common duties/responsibilities of the position, but are not limited to: 
• Locate/monitor overdue accounts using Star Collect collection systems and provide weekly reports.
• Effectively utilize billing and/or collection systems to identify and monitor client past-due amounts. 
• Contact clients according to established collection procedures and client/attorney protocol. 
• Maintain accurate recordkeeping of collections activities. 
• Respond to client and attorney inquiries and requests for information. 
• Maintain a strong working knowledge of procedures, preferences, and other nuances of clients and attorneys. 
• Maintain a positive and professional rapport in a team environment with clients, attorneys, and others. 
• Prepare and distribute regular and ad hoc reports to the manager, clients, attorneys, and accounting personnel. 
• Demonstrate good judgment in determining issues that should be escalated to the manager. 
• Perform specialized tasks as assigned, which may include filing claims and monitoring clients in DIP and in bankruptcy, insurance, setting up and maintaining promissory notes and personal guarantees, and assisting in obtaining and interpreting credit reports. 
• Ability to research payment history and verify payment responsibility based on insurance policy.
• Effectively communicate with clients, attorneys, and insurance adjusters/claims handlers regarding questions related to invoices, payments, reductions, retention, etc.
• Generate payment reports for clients/insurance carriers itemizing payment responsibilities.
• Clear knowledge of the eBilling/billing process for insurance clients to ensure compliance with billing requirements.
• Other duties as assigned.

• 2-year undergraduate degree in finance, accounting, or related field preferred and/or equivalent work experience.
• Strong knowledge of common collections standards and practices and an acute grasp for the FDCPA and basic accounting principles. 
• Effective verbal, interpersonal communication and listening skills as well    as the ability to provide suggestions for process efficiency and improvement. 
• Proficient in MS Office (Excel, PowerPoint, Word) and related technology. 
• Strong organization, communication and interpersonal skills 
• Ability and willingness to prioritize and meet aggressive deadlines. 
• Commitment to perform job responsibilities with high professional and ethical standards. 
• Ability to work within a team environment. 
• Basic knowledge of foreign currency. 

Please note, we are not working with outside recruiters for this position.

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.

Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Premier client service, as outlined in the firm’s Client Pledge, is one of the firm’s top priorities and a cornerstone of its core values. Best Law Firms® has named Ogletree Deakins a “Law Firm of the Year” for 13 consecutive years. In the 2024 edition, the publication named Ogletree Deakins its “Law Firm of the Year” in the Employment Law - Management category. Ogletree Deakins has more than 950 attorneys located in 59 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.

We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.

Equal Opportunity Employer.