Revenue Intern- Admissions, Arcade and Food Service - NASCAR SpeedPark
Sevierville, TN 37862
About the Job
HOUSING FOR SUMMER OF 2024 IS FULL. ANY APPLICANTS THAT APPLY FOR SUMMER OF 2024 AND NEED HOUSING WILL BE REJECTED.
PAID Internship - Limited Housing Available
Earn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits.
Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.
NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC (“PARC”), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing (“NASCAR”), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, rock climbing, bumper boats, an arcade and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you.
PARC Values: The acronym “PARC” stands for the values of our company: People First, Always Safe, Remember It’s Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day.
Job Purpose: Interns will learn multiple daily roles within our operation: Admissions, Arcade and Foods Service. They will then work closely with the Manager on Duty and work as needed in various areas throughout the day to help the team to deliver the best experience to our guests and to support our staff.
KEY DUTIES AND RESPONSIBILITIES:
- Assist guests in their purchases of park admission, merchandise, food and arcade experiences.
- Operate ticket, POS and cash registers systems.
- Provide excellent guest service and answer guest questions.
- Prepare a wide variety of food selections.
- Assist with arcade experience including the operation of virtual reality, redemption experience, being a game attendant or performing regular machine upkeep including loading tickets.
- Identify Guest Experience improvement opportunities and develop solutions and training tools.
People First:
- Fully embrace the Company Service Excellence Initiative by demonstrating “people first” actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowered decisions and actions during daily work.
- Welcome and assist Guests to find solutions to their questions and challenges/opportunities.
Always Safe:
- Safe preparation and service of food
- Maintain a clean and organized facility
- Follow safety guidelines and promote safety
Remember its Fun:
- Promote a synergistic relationship with team members in all department and divisions.
- Welcome and serve guests with a smile and genuine enthusiasm
Commit to Excellence:
- Able to prioritize and flexible to work in the area where needed most to ensure the best guest experience
- Ensure that items purchased are recorded, maintain balanced cash drawers and practice consistent, professional cash handling skills.
- Stock Foods area, tickets or redemption games with tickets and complete daily inventory.
- Ensure professional development to enhance work knowledge, skills and abilities.
- Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements.
- Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
- Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
- Provide reporting leader with feedback, ideas and suggestions on a timely basis.
- Duties as assigned by the supervisor as deemed necessary for park operations.
- Accurate completion of all reports, checklists, forms and other recordkeeping requirements.
- Attend and embrace all company sponsored professional development and training opportunities to enhance work knowledge, skills and abilities.
- Actively identify areas of improvement and work towards positive changes.
SKILLS, REQUIREMENTS, AND QUALIFICATIONS
- Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values: People First, Always Safe, Remember It’s Fun, and Commit to Excellence.
- Relationships - Demonstrated ability to advance PARC's "People First" core value, through the establishment of positive, respectful relationships and working effectively with all internal and external constituencies.
- Required Education- Actively pursuing a college degree
- Preferred Experience – prefer experience in hospitality, retail, foods service, arcade or merchandising with cash-handling experience
- Certification/Licensure – None
- Specific Vision Requirements – Color and peripheral vision, Close vision, distance vision, depth perception, ability to adjust focus
- Special Skills –. Prefer proficiency in use of cash registers and Point of Sales (POS systems) and cash handling procedures. Positive and effective customer service skills. Ability to handle multiple tasks at one time.
- Schedule- Able to work a flexible schedule, including some weekends, evenings and holidays
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit or stand for long periods of time, walk, use hands or fingers, talk, hear, handle or feel objects, tools or controls; reach with hands and arms, bend, balance, stoop. Occasionally may need to kneel, crouch, crawl, pull, push, and climb stairs or a ladder.
- Extended sitting, standing and walking
- Routinely required to work extended periods of time on a computer with monitor.
- The employee must regularly lift and/or move up to ten pounds, occasionally lift and/or move up to twenty five pounds
- The noise level is moderate to loud
- Occasionally the employee is exposed to weather conditions prevalent at the time.
Welcome to NASCAR SpeedPark, the official family fun park of NASCAR in Sevierville, Tennessee. Our guests have voted us the #1 spot for go-karting in the region for the fifth year in a row. Our team members are a key part of our success, as they keep the focus on people first, always being safe, remembering that it's fun and our team members are committed to excellence. Our eight go-kart tracks offer racing thrills for all ages and skill levels. There is plenty of fun family and thrill rides and 36 holes of mini golf. We offer an unlimited ride wristband that allows our guests to exit and reenter the park all day. They can enjoy the SpeedDome Arcade and our virtual reality experience to make it a perfect day. We are The Best Deal in the Smokies, with the best team focused on creating magical moments that become treasured memories! Join us and work hard, learn skills, have fun and make treasured memories.