Revenue Analyst - Pullman Miami Airport

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:          At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you! Overview:

The Revenue Analyst, working with the Area Director of Revenue Management and General Manager assists with performance and revenue metrics at the micro-market level to help determine optimal price points and inventory allocations to maximize revenue growth and total occupancy. The Revenue Analyst position provides the opportunity to monitor and evaluate market trends in order to understand the value of hotel products from consumers’ perceptions and accurately align pricing programs, placement and availability within each market segment.

 

 Essential Duties and Responsibilities

• Audit all arrivals, set up routing and verifying segmentation.
• Bill check for all due outs and stay overs (review package postings)
• Charge no shows and cancellations
• Reconcile daily OTA no shows and cancellations via extranet
• Monthly reconciliation on OTAs to ensure proper commission is paid out.
• Monthly reconciliation of Sojern and Day Use reservations.
• Audit open folios, process virtual credit cards to ensure funding.
• Audit all reservations made the prior day to ensure rate code and market segments align.
• Enter airline manifests and reservations when provided by airlines 
• Daily airline voucher check and manage changes for reservations
• Load distressed rates into StormX
• Audit daily sign in sheets for airlines.
• Post early and late check out fees for airlines when 90% occupancy is met.
• Package forecast audit (check for add ons and breakfast package)
• Check Nor1 for pending upgrades
• Check all in house groups
• Audit cut off dates for upcoming groups and attend weekly group pickup meetings
• Create PM accounts, take deposits and enter group rooming lists.
• Manage inventory on extranets (Hotwire, Hotel Tonight, Day use rooms)
• Send stop sell calendars to FITs
• Check FIT extranet sites daily for new reservations 
• Run a duplicate reservations report
• Distribute 7 day forecast 
• Load or extend rate codes when applicable 

Qualifications:

Experience, Skills and Knowledge

    Hotel experience is required

    Ability to use mathematical skills to interpret financial information.

    Ability to maintain consistency, diplomacy and tact in challenging situations.

    Work in collaboration with various departments and associates.

    Ability to format and write business letters, reports, and summaries using proper grammar, spelling, diction, and style.

    Proficient at statistical and competitive analysis.

    Proficient in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook.