Reunion Assistant at Nagler Group
Northampton, MA
About the Job
If you believe strongly in the value of higher education and thrive in a fast-paced environment, check out this exciting contract opportunity to gain hands-on event coordination experience while working in a dynamic, team-oriented setting.We are seeking a highly organized and customer-focused individual to support upcoming reunion events scheduled for Spring 2025. This Reunion Assistant role will begin part-time in January, and transition into full-time in May. The successful candidate will play a key role in ensuring the smooth operation of registration, event coordination, and customer service. Duties include:
January – April 2025
- Providing customer service for reunion registration, answering calls and emails
- Assisting alums with registration, including changes and updates
- Managing event supplies, including ordering materials and coordinating vendors
- Performing various administrative tasks such as scheduling meetings and running registration reports
May 2025
- Monitoring multiple phone lines and email accounts, providing timely responses to inquiries
- Assisting with editing and formatting reunion agendas and other event materials
- Providing tech support for virtual components (Zoom meetings)
- Overseeing check-in protocols, greeting guests, and monitoring reunion events and meals
- Coordinating post-event equipment pick-up and cleanup
Requirements:
- Excellent customer service skills with the ability to communicate effectively
- Strong attention to detail and organizational skills
- Proficiency in MS Office
- Comfortable with technology and quick to learn new systems
- Familiarity with Salesforce helpful
- Ability to thrive in a fast-paced environment and handle multiple tasks
- Ability to maintain confidentiality
- Flexibility to adapt to changing demands during the reunion period
The Reunion Assistant is a contract opportunity in the Northampton area. January to April the schedule is 3 days per week (2 on-site/1 remote). May schedule transitions to full-time (up to 4 days on-site). Extended hours, including evening & weekend work, is required during reunion weeks. The pay rate is $20.00-$23.00 per hour. Interested or want to learn more? Reach out or apply today!
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