Retail Support Member Service Representative - Sound Credit Union

Sound is looking for… 

A Retail Support Member Service Representative to join our team...Our ideal candidate will bring to the team…

1 year of customer service experience

Sales and cash handling experience preferred

Ability to flexibly travel between branches

High School Diploma or equivalent

This position requires physical, in-person, face-to-face interaction.

In addition:

Must be bondable

Employer sponsorship to secure or maintain employment authorization not available

As a team member of Sound, you will receive…

These benefits in support of a true work/life balance:

Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound

401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salary

Three weeks Paid Time Off (PTO) accrued annually

5 employer paid work/life balance days

10 paid federal holidays every year

Employee assistance program for wellness counseling

Gym/lifestyle reimbursement

Free and/or discounted banking services with Sound

Employee Charitable Matching & Volunteer Program

Employee bonus program

Tuition assistance

ORCA pass

Incentives available for multilingual speakers

Your compensation:

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of! Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.

Minimum: $20.00

Midpoint: $22.50

Maximum: $25.00

This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on your first paycheck and $1,000 will be paid on the check following your 6-month anniversary.

Your hours:

An in-person schedule Monday - Friday: 9 am - 5:30 pm & rotating Saturdays: 9 am - 1 pm.

This is a full-time position ranging from 35-40 hours in a typical work week. Your daily work location will vary based on branch needs primarily located within Bellevue and Redmond.

In your in-person role you will be engaging with members on a day-to-day basis as the face of Sound Credit Union! Your active participation with coworkers and managers is an essential part of your impactful work.

About Sound Credit Union…

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We’d love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: www.soundcu.com.

The future is in our hands…

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply!