Retail Supervisor - Goodwill of Silicon Valley

 Summary 

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities,...Preferred Qualifications: 

High School Diploma or equivalent 

Proficient in the English language 

1-2 years of prior Lead or Supervisory experience preferred 

Experience in retail merchandising with a demonstrated track record of enhancing store sales is preferred 

Equipment Used: 

Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart, cash register, ten-key or calculator, telephone, personal computer, printer and fax machine 

Aptitudes/Skills/Temperament: 

Ability to back-up and assist the management team as requested. 

Ability to communicate effectively, both orally and in writing, with co-workers, staff and the public. 

Ability to tactfully explain decisions or present information clearly. 

Ability to perform arithmetic, and count money/change quickly and accurately. 

Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedure and related paperwork as it pertains to store operations. 

Ability to understand and accept directions and follow procedures. 

Ability to perform both repetitive and varied duties without loss of composure or efficiency. 

Knowledge of sales POS systems. NetSuite and RMH/RMS (Retail Management Hero/System) 

Management Acumen: 

Management Style– Belief in empowering employees using coaching and positive 

Organizational Skills– Results orientated, can meet high standards, goals and objective 

Accountability Style– Holds employees accountable for standards and serves as a mentor in their professional development; open to 360-degree feedback 

Collaborative – Sees value in working and forging effective relationships with others 

Teamwork– Willing to work as part of a team, enjoys sharing credit with colleagues 

Problem Solver– Ability to simplify complicated issues and develop traditional and nontraditional solutions 

Integrity– possess the highest ethical standards, trustworthy and transparent 

Interpersonal Savvy– ability to relate and build constructive relationships with employees, customers, clients, and board members 

Composure– ability to remain calm and collected under pressure 

Communication – strong communicator, excellent listening skills and ability to develop and make effective presentations to Goodwill employees, and/or (as appropriate) Senior Management and Board Members 

Energetic– Enthusiastic with a strong personal work ethic 

Time Management- Excellent time management skills for projects and leadership skills in clock in and out through leading by example 

Working Conditions 

Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed daily. 

Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. 

Noise and vibrations are not significant; however, radios and televisions may be turned on 

Emotional Effort 

Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment. 

Physical Requirements 

Fast work pace with constant standing and walking 

Light physical work demands lifting 30 lbs maximum, with frequent lifting and/or carrying objects weighing up to 10 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker(s). Safety handling procedures must be followed. 

Normal or correct talking, hearing, and seeing abilities are sufficient to perform required tasks.