Retail Store Manager - Better Shipping
Santa Ana, CA 92704
About the Job
Better Shipping is looking to hire a reliable, friendly Retail Store Manager to join our team.
Responsibilities:
Supervise team of retail sales workers
Adjust daily schedule for shift personnel to ensure optimal efficiency
Train and evaluate employees
Track monthly results and trends for business forecasting
Resolve escalated customer complaints
Open and close store
Report metrics and updates to ownership
Support store operations as needed
Requirements:
2+ years of retail experience, preferably in a management position
Pack and Ship experience is great plus.
Strong leadership skills
Strong interpersonal skills
Basic computer skills
Physical requirements include the ability to stand for several hours at a time and the ability to lift 50+ lbs.
Deliver world-class customer service to customers
Effective oral/written communication skills
Ability to work well with others.
Computer application knowledge, including Microsoft Office (Word and Excel)
Knowledge of Internet applications and social media is preferred
Meet the state requirements to become a Notary Public