Retail Store Assistant Manager - Heroic Companies LLC
Sacramento, CA 95828
About the Job
Job Description:
Shop Heroic Wholesale Outlet is looking for experienced Retail Store Assistant Managers to join our growing team. Shop Heroic currently has retail locations in Sacramento, Natomas, Elk Grove, Vacaville and Concord and is looking to expand into the Carmichael area. The ideal candidate will have an ability to assist in managing the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Job Summary:
- Totals bill for merchandise, accepts payment, makes change for customers, and maintains and stocks store
- Occasionally oversee and effectively manage all aspects of retail sales environment
General Accountability:
- May resolve customer complaints regarding sales and service
- Directs and coordinates activities involving sales of products
- Occasionally determines price schedules and discount rates according to guidelines set by owners
- Assists in establishing strategic marketing plans to achieve corporate objectives for products and services
- Stocks shelves, counters, or tables with merchandise
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales
- Stamps, marks, or tags price on merchandise
- Obtains merchandise requested by customer or receives merchandise selected by customer
- Orders merchandise for customer when items not in stock
- Answers customer's questions concerning location, price, and use of merchandise
- Totals price and tax on merchandise purchased by customer to determine bill
- Accepts payment and makes change
- Wraps or bags merchandise for customers
- Cleans shelves, counters, or tables
- Removes and records amount of cash in register at end of shift
- Calculates sales discount to determine price
- Keeps record of sales, prepares inventory of stock, and orders merchandise
- Performs other related duties as assigned or requested
Job Qualifications:
- Minimum Education: High school graduate or equivalent
- Minimum Experience: 3 Years (Retail Supervisor/ Management)
- Preferred Education: Bachelor's Degree in Sales, Business, Management fields
- Preferred Field-of-Expertise: Sales and Managerial Experience
Competencies:
- Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings
- Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate
- Customer service
- Sales and marketing
- Basic mathematical knowledge required
Job Type:
- Full-time
Salary:
- $18.00 - $21.00 per hour depending on experience
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Available weekdays and weekendsÂ
Experience:
- Customer Service: 3 years (Required)
- Supervisory or Management: 3 years (Required)
Work Location: In person