Retail Sales Supervisor at Staples

Concord, NH 03306

About the Job

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
401(k) plan with a company match
Dental and vision insurance, full-time eligible for medical coverage
And many more benefits
Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
Own weekly sales and merchandising activities
Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
Remain available and always support an engaging environment
Complete daily tasks for merchandising and sales opportunities within the store
Assist with completing and delegating operational tasks in partnership with the GM
Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs
1+ year experience selling retail products or services
Must be able to and want to engage with customers and understand their needs
Effective communication skills, organization, and adaptive to changing business priorities
Experience coaching a team and/or supervising others
Ability to work cooperatively in a high paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.