Retail Sales Leader - Bonobos
Oak Brook, IL 60523
About the Job
Overview:
About PHOENIX
PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com
About Bonobos
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+
Guideshop
locations. Our
Guideshops
are in
-real-life
stores that deliver one-on-one service and expert fit advice.
Dont
think
traditional retail, Bonobos is something you
havent
seen before.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience.
Weve
created a culture where collaboration and communication are paramount, all while
making time
for fun and celebrating extraordinary efforts.
Guideshop Name:
Oakbrook Center
Responsibilities and Qualifications:
Bonobos is seeking a Lead Guide,
otherwise known as a Retail Sales Leader
, in our
Guideshop
A
Lead
Guide is
our version of a retail sales leader
wh
o
is
customer-obsessed, fit-focused, incentive-driven,
and a
sales powerhouse.
Our Lead
Guides
use
their
product
knowledge to
deliver
an
exceptional customer experience
in a unique retail setting
At
Bonobos
, we
offer a best-in-class product assortment that includes a full wardrobe of better-fitting mens clothing, for every guy, for every occasion, with clothes available to try on at our
retail
G
uideshop
locations.
Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our
web-based store
D
on'
t
t
hin
k
trad
itional retail; what
w
e'r
e
buil
ding you
h
aven
t
seen
befor
e.
Key Responsibilities
Deliver an exceptional customer experience and maximize personal sales results
Coach Guides during scheduled shifts to
provide
an exceptional customer experience
Execute closing and opening
Guideshop
duties as
a
ssigned
Act as the leader
and take on management responsibilities
when the
Guideshop
Manager is not available
Support
expense budget, payroll control and procedural compliance
for
Guideshop
Required Experience & Qualifications
Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
Consistently achieve personal and overall store sales goals
Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
Knowledge of mens fashion, fabrics, styles and fit
Preferred Qualifications (Skills and Abilities)
Know or want to learn as much as possible about mens fashion, fabrics, styles, and
fit
Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
A
re enthusiastic about coaching and mentoring a team
and inspired to
l
ead
by example
Create and ensure a cohesive work environment that inspires engagement
Self-motivated and confident in your ability to network and generate leads
Strong time management
, o
rganizational skills
and
skilled at written and verbal communication
Benefits and Compensation
Express, Inc. offers a range of benefits to help protect full-time associates health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.
Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
Closing:
If you would like to know more about the California Consumer Privacy Act click here
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX
only hires individuals authorized for employment in the United States.
PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please
call 1-800-964-9793 and say 'Associate Relations' or
send an e-mail to
AssociateRelations@Express.comand let us know the nature of your request and your contact information.
Notification to Agencies
- Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement
and
approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.