Retail Sales Lead - Athens - Vaco

A retail sales lead, also known as a retail manager, is responsible for the day-to-day operations of a retail store. Their duties include:

• Staff management

  Hiring, training, and supervising employees, including sales representatives and retail store clerks

  
  

• Inventory management

  Maintaining inventory levels, ensuring products are stocked, and planning purchases

  
  

• Sales management

  Analyzing sales figures, forecasting future sales, and identifying ways to increase sales

  
  

• Customer service

  Ensuring customer service needs are met, responding to customer complaints, and providing a positive environment for customers

  
  

• Financial management

  Managing controllable costs, tracking expenses, and producing reports for senior management

  
  

• Store maintenance

  Ensuring the store is clean and presentable at all times

  
  

• Store promotion

  Organizing special promotions, displays, and events, and seeking ways to better promote the store

  
  

• Store policies

  Ensuring that store policies are adhered to

  
  

• Business decisions

  Making high-level decisions about the future of the business

  
  

Store managers should have strong communication and interpersonal skills, excellent problem-solving capabilities, and the ability to work well under pressure. They should also be highly organized and have a relentless commitment to delivering customer service excellence.