Retail Sales & Field Mgr - PGT Innovations

The Retail Sales and Field Manager is responsible for traveling to our retail store locations in order to manage the training of our teams on all things Garage Door related.

Responsibilities

• Build our garage door installation business.
• Train teams on installation.
• Create and write SOP’s.
• Create a training program and communicate best practices.
• Train teams on order entry.
• Help to train teams on selling best practices in order to help drive the business.
• Steer/advise us in warranty and service work—what we need to stock.
• Interview and hire installation crews for our markets.
• Align with current production managers and market presidents on what to expect.
• Run checkpoints on business costs (maintain KPIs for installation and material).

Supervisory Responsibilities

Installation Crews.

Education and/or Experience

• Needs to know the garage door business extremely well.
• Skilled with installation/service experience.
• Leadership qualities- to gain confidence and participation of market leaders, sales and install teams.
• Articulate to train and communicate processes.
• Able to write SOP’s and build training presentations.
• Organized to document the multi-market launches.
• Execution- get installation teams trained and hired at the market level.

Physical Demands/ Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Need to be able to lift 50lbs.

Travel Requirements

Must be able to travel to all our retail locations on a regular basis.

At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more – from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.

WHY WE’RE DIFFERENT

Every day we look for opportunities to grow and achieve greatness – together.

This isn’t an “everyone for themselves” environment. Here, we look out for each other. We help each other. We prop each other up during challenging times. 

Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.

• Our collaborative group.
• Our understanding family.
• Our strong team.

Working together to inspire greater opportunity for our customers, our community, and our team members. 

WHAT WE OFFER

• Competitive compensation
• Career advancement opportunities
• Medical coverage
• Dental coverage
• Tuition reimbursement
• Employee stock purchase plan
• 401k matching
• Profit sharing
• Paid time off
• Volunteer time off

PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.

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