Retail Sales Associate - Hard Rock Cafe
Washington DC, DC 20004
About the Job
With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.
We are searching for a friendly and professional Cashier to join our restaurant staff. As the first point of contact, you will greet and assist customers as they enter our restaurant.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities might include processing food orders, cleaning public spaces, and packaging orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Job Duties
- Welcome customers and help determine their orders.
- Process customer orders and record them in the restaurant database.
- Relay customers’ orders to the kitchen staff.
- Ensure all orders are delivered to the customers in a timely manner.
- Accept cash and return the correct change.
- Tally money in the cash drawer at the beginning and end of each work shift.
- Place food orders in the appropriate bags and boxes.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Clean and arrange eating, service, and kitchen spaces.
- Help kitchen staff when needed.
Working at Hard Rock Cafe
- Health insurance