Retail-Reference Content Producer III - Contract - TalentBurst, Inc.
Cupertino, CA
About the Job
Title: Reference Content Producer (Contractor) Content Operations
Location: Prefer candidates in CA but they are open to remote in the US, will work in PST
Duration: 12 Months
32706103
Job Summary:
As a Reference Content Producer, details are your passion. You enjoy ensuring the right information is in the right place, for the right audience, and for the right amount of time. You make sure that, when time's up, that information is available in an archive for reference as needed. You understand that our Client Store teams need quick access to accurate information to ensure every customer has a great experience in all our stores around the world. And you're able to adjust to working independently from home or in an office setting, when necessary.
Primary job functions include:
Reference Materials:
Review and edit new and updated reference material files provided by internal business partners to prepare the content for publication on our communication platform. Production details to consider: ensuring template compliance; editing content to make clear and concise; copyediting and/or proofreading needs; arranging localization for 20+ countries; confirming appropriate audiences and other publication details prior to turning over for publishing.
Monitor reference material files published by others (post-QA). Enter publication details that may be missing (such as sunset dates, business partner names, and folder assignment), or follow up with administrators who created the files. Watch for potential duplications.
Review sunset notifications to determine if files still need to be published and, if so, that the content is current. Follow up with business partners to either sunset or update.
Assist business partners with file audits, organization of files, efficient tagging to help with searches, and best practices.
Maintain digital archive of reference materials.
Update database with publication information.
Collaborate with writers, communications managers, producers, and business partners to understand publication details.
Partner with Globalization team to prioritize translation requests and ensure timely publication in native languages.
Write and/or edit alternative text for images.
Perform other duties as assigned.
Software, Applications, and Tools Used:
Proprietary systems used to create, update, translate, and monitor reference materials
iWork suite (Pages, Numbers, Keynote)
Microsoft Office suite (Word, Excel, PowerPoint)
Wrike
Slack
Key Qualifications:
Excellent interpersonal, teamwork, and organizational skills
Competency prioritizing multiple functions and tasks, managing work time efficiently
Superior work ethic, dependability, and adaptability
Strong verbal and written communication, and active-listening skills
Flexibility that enables professional, efficient reaction to directional change
Ability to manage projects by tracking and following up on milestones and due dates
Proven ability to contribute consistently and positively in a high-paced, fast-changing work environment
Ability to ensure copy adheres to prescribed style format
Cross-cultural sensitivity
Education:
BA/BS preferred, or equivalent education and work experience
Qualified candidates will be asked to complete a copyediting test.
Education:
Bachelor's Degree or equivalent work experience preferred
Required Skills:
MAC OS
#TB_EN
Location: Prefer candidates in CA but they are open to remote in the US, will work in PST
Duration: 12 Months
32706103
Job Summary:
As a Reference Content Producer, details are your passion. You enjoy ensuring the right information is in the right place, for the right audience, and for the right amount of time. You make sure that, when time's up, that information is available in an archive for reference as needed. You understand that our Client Store teams need quick access to accurate information to ensure every customer has a great experience in all our stores around the world. And you're able to adjust to working independently from home or in an office setting, when necessary.
Primary job functions include:
Reference Materials:
Review and edit new and updated reference material files provided by internal business partners to prepare the content for publication on our communication platform. Production details to consider: ensuring template compliance; editing content to make clear and concise; copyediting and/or proofreading needs; arranging localization for 20+ countries; confirming appropriate audiences and other publication details prior to turning over for publishing.
Monitor reference material files published by others (post-QA). Enter publication details that may be missing (such as sunset dates, business partner names, and folder assignment), or follow up with administrators who created the files. Watch for potential duplications.
Review sunset notifications to determine if files still need to be published and, if so, that the content is current. Follow up with business partners to either sunset or update.
Assist business partners with file audits, organization of files, efficient tagging to help with searches, and best practices.
Maintain digital archive of reference materials.
Update database with publication information.
Collaborate with writers, communications managers, producers, and business partners to understand publication details.
Partner with Globalization team to prioritize translation requests and ensure timely publication in native languages.
Write and/or edit alternative text for images.
Perform other duties as assigned.
Software, Applications, and Tools Used:
Proprietary systems used to create, update, translate, and monitor reference materials
iWork suite (Pages, Numbers, Keynote)
Microsoft Office suite (Word, Excel, PowerPoint)
Wrike
Slack
Key Qualifications:
Excellent interpersonal, teamwork, and organizational skills
Competency prioritizing multiple functions and tasks, managing work time efficiently
Superior work ethic, dependability, and adaptability
Strong verbal and written communication, and active-listening skills
Flexibility that enables professional, efficient reaction to directional change
Ability to manage projects by tracking and following up on milestones and due dates
Proven ability to contribute consistently and positively in a high-paced, fast-changing work environment
Ability to ensure copy adheres to prescribed style format
Cross-cultural sensitivity
Education:
BA/BS preferred, or equivalent education and work experience
Qualified candidates will be asked to complete a copyediting test.
Education:
Bachelor's Degree or equivalent work experience preferred
Required Skills:
MAC OS
#TB_EN
Source : TalentBurst, Inc.