Retail Professional - Ace Hardware
Village of Clarkston, MI 48346
About the Job
We are looking for energetic, customer focused Retail Professionals. Experience the locally owned difference. We believe that happy people give amazing customer service and that treating people fairly and compassionately makes happy employees. We are neighbors serving neighbors!
The Best Parts of Working for your locally owned Ace:
• We’ve got the goods and keep up on the latest, greatest on trend products – you get a best in class employee discount.
• We are way more than a Hardware Store - We have signature departments such as Grilling, Coolers, Home Decor, Gift, and Custom Engraving - that pull customers in from all over the area.
• Fun and family matters – we offer flexible scheduling.
• Fantastic Co-Workers - enjoy working with people that smile because they like their job!
Results and Relationships. What you can expect:
You need the money to pay your bills, but if working there (the relationship) stinks, you won't stick around. A great relationship starts with being treated like a professional.
Working here means:
• Your ideas matter. We are a family-run business in the best sense of the word. That means getting your great idea to the top is very easy. Some of the best changes have been associate's ideas. You will never hear “we have to check with corporate”
• Professional customer base. Because we are professionals, they treat us with the same respect and dignity that they expect at their job.
• Dealing with customers having a bad day is not your responsibility. It is ours—your job is to be polite and call a manager. We have your back.
• We put square pegs in square holes. Everyone has a talent or area where they excel. We love to find what people enjoy and let them do that.
• We don't assign busy work. We expect you to take ownership of solving the problems that you see.
• Smart, professional, and caring Managers.
• Training, both hands on and online.
• Advancement opportunities.
We are here to have fun and serve our neighbors - it's as simple as that.
Compensation Package:
That sounds like a great culture… but, I cannot pay my bills with unicorns and rainbows. We agree, which is why we have:
• Competitive Pay Range
• PTO for all employees
• Quarterly Bonus Plan
• Blue Care Network Health Insurance
• Dental & Vision Insurance
* Benefits vary for full time & part time associates
What We Expect:
A professional with a sense of humor who wants to work with other professionals.
Our values are:
Be Helpful
Be Reliable
Be Professional
Be Positive
Take Ownership
Be Responsible
We want people who live and breathe those values. Someone who knows that doing a little extra work upfront means that everyone has less work in the end. A professional who cares more about the customer's problem than the customer does.
Hardware knowledge/experience is fantastic; it is not why we hire people.
We hire people that we would want to have lunch with for the next five years. Our philosophy is we can teach you about hardware; we cannot teach you how to be friendly, personable, and professional.
Areas / Departments
We are always looking for people with a passion in these areas:
Grilling / Outdoor Living
Lawn and Garden
Paint
Housewares / Gift / Engraving
Tools / Hardware / Nuts and bolts
Plumbing / Electrical
Point of Sale / Cashiers / Customer Service
Receiving
Be a part of our story....
Like most people, we love a great story. Our community has given us a great story that we get to live every day!
It started in Clarkston in 2016 and now we are in Commerce too! More to come!!!
Welcome to Ace Hardware of Clarkston and Ace Hardware of Commerce! The Area's only locally owned and operated Ace Hardware. We are neighbors serving neighbors. The Clarkston location has a long history - first opening as a Damman Hardware back in the early 90's, then becoming Ace some 10 years later. As with life, chapters have a beginning and and ending, and in early 2016 the prior owners made the choice to close the store. As local residents with hardware experience, we jumped at the chance to re-open the store to serve our community! After several months of extensive renovation and updating, we re-opened the store as "Ace Hardware of Clarkston" in October of 2016. Local residents now have the option to buy local and stay local.
We loved the relationship we created with our community through our store, so we decided to do it again in 2022! After several more months of extensive renovation and updating, we reopened the store as Ace Hardware of Commerce and gave local residents the opportunity to buy local and stay local once again.
We believe that you cannot beat the service and personal touch of a hardware store of a store owned and operated by your neighbors. We are proud to be the only locally owned store in the Area - when your local store is run by your neighbors, instead of a huge corporation - you will feel the difference immediately as a customer and as an associate. Our Family looks forward to serving the community for many years to come!
It’s been very humbling for our family to see the warm welcome the community has shown our family, our staff and our store. Within our first year we were named the area’s top Hardware Store by readers of the Clarkston News and have received that award every year since. We have been awarded the Pinnacle Performance award every year from Ace Hardware since our first year - as one of the best performing Ace stores in the country, and have been awarded the Clarkston Community Collaboration Award for our humanitarian efforts in Clarkston. In our second year we were awarded the Beacon Award by our industry as one of the best new store's in the nation. In January 2023, we were recognized by the Ace Hardware Corporation as The Coolest Hardware Store 2023!
None of our success would be possible without our team! We are proud of our diverse team made up of all ages and backgrounds. We enjoy mentoring our new high school students, and enjoy learning from our senior staff, some of whom are approaching 80!
We simply are here to serve our community - and thank you for considering us for your future employment!
As we develop our second store in Commerce Township - we are eager to grow our team and serve even more neighbors in Commerce and the surrounding areas.
Best Regards,
The Haley Family