Retail Manager - LEGO Discovery Centre
Milpitas, CA CA95035
About the Job
What you'll bring to the team:
- Exceed daily, weekly, monthly, and annual performance targets.
- Lead and inspire the Retail Team to deliver exceptional guest experiences.
- Provide training and support to ensure the team operates safely and efficiently.
- Collaborate with senior management to optimize labor budgets and sales strategies.
- Manage merchandising, inventory control, and stock ordering.
- Handle guest complaints and operational challenges with professionalism and efficiency.
- Previous customer service experience preferred.
- Ability to work flexible hours, including evenings, holidays, and weekends.
- Excellent communication and interpersonal skills.
- Passion for delivering outstanding service and creating magical moments for guests.
- Ability to work both independently and as part of a team in a fast-paced environment.
Why Join Us?
- Be part of a team that is dedicated to creating unforgettable experiences.
- Opportunity for growth and advancement within the company.
- Competitive compensation and benefits package.
- Work in a fun, dynamic environment where no two days are the same!
Join us in making dreams come true! Apply now and be a part of something extraordinary.
Qualifications & Experience:- Previous customer service experience preferred.
- Experience working with children and families is highly desirable.
- A fun, outgoing approach to interacting with others, with a passion for providing top-notch service.
- Excellent communication skills, both verbal and written.
- Ability to thrive in a fast-paced, multitasking environment.
- Flexibility to work evenings, holidays, and weekends to support site operations.
- Excellent health care options (medical, dental, and vision that encourage preventative care).
- Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
- Merlin Magic Pass for friends and family to enjoy the parks & attractions
- Recognition Programs and Rewards
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
Source : LEGO Discovery Centre