Retail Manager 3 - Sodexo

Role Overview

With your leadership excellence, you’re ready to move up to the next level.

Sodexo University Segment is seeking a Retail Manager 3 for Providence College located in Providence, RI.   We are seeking an innovative and results-driven Retail Manager to oversee the operations of multiple retail locations. The ideal candidate will be a dynamic leader with a passion for technology, an ability to stay ahead of retail trends, and a strong commitment to employee engagement. This role requires a strategic thinker who can drive growth, implement new systems, and lead teams to deliver exceptional customer service while maximizing operational efficiency. 

Providence College is a private, Catholic University serving 4,500 students. Since 1917, PC has taken pride in being a Catholic and Dominican institution of higher education for those who seek a diverse and inclusive community. 

What You'll Do

• Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
• Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
• Manages cash handling protocols & control procedures according to Sodexo policies.
• Maintains client satisfaction for food quality & customer service.
• Accountable for the execution of service quality by maintaining the highest level of delivery.
• Supervises day-to-day work activities of food service workers, supervisors & managers. 
• Lead front-line teams, mentoring them in accurate cash handling, operations, open and closing processes; and/or
• Train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• a history of strong leadership and excellent communication skills;
• prior experience promoting national brands with clients and customers in a campus environment; and/or
• proven client relationship and customer service skills.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Management Experience - 2 yearsMinimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations