Retail Generalist Associate - Simms Store - Goodwill of Colorado

****Please Note:  This position will be posted through Friday, November 29th, 2024**********

Goodwill of Colorado is seeking candidates with production (for example retail, restaurant, hospitality, production or similar industries) as well as cash handling experience to become our Retail Generalist Associates. Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community!

This position will be full-time and will require open availability (including evenings and weekends). Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.   

Pay: $16.65 Hr. This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

 JOB SUMMARY:

The Associate II, Retail Generalist will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back-up for all areas within the Retail Center, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, processing both hardline and softline goods, working the sales floor, and running the cash registers. The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

ESSENTIAL FUNCTIONS:

• Work closely with department supervisors to determine which areas are short-handed with staff or in meeting Retail Center goals.
• Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.
• Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly, and researching value as necessary. 
• Uses and becomes certified on pallet jack, forklift, hand dolly or other equipment or tools to effectively move and store donated product. 
• Ensure that the sales floor is well stocked with product according to Retail Center policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
• Rotating/pulling old/unsold product from sales floor ensuring that our product selection is always new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Cross-train in other departments/areas and act as back-up for other areas as required.
• Perform other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• One (1) year of experience in retail, product placement, or merchandising is desired.
• One (1) year of cash handling preferred.

Other:

• Have a high attention to detail and ability to make decisions.
• Able to adapt to frequently changing work schedules and tasks.
• Able to withstand prolonged standing, bending, and lifting up to 8 hours per day.
• Able to lift up to 75lbs, use a dolly and pallet jack as required.
• Able to obtain Powered Equipment Operator certification to safely operate equipment. 
• Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
• Able to communicate effectively with customers, managers, supervisors, staff, and peers.

Core Competencies:  

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace

Physical Requirements

Attachment to Job Description

Job Title: 506 - Associate II, Retail Generalist Dept Number: Varies – Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - OCCASIONALLY

   Light: 14 lbs & under - FREQUENTLY

CARRYING:

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - OCCASIONALLY

   Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

   Above Shoulder - FREQUENTLY

   At Shoulder - FREQUENTLY

   Below Shoulder - FREQUENTLY

TWISTING - FREQUENTLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

   Use of legs only (stairs) - OCCASIONALLY

   Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

   Visual, close - CONTINUOUSLY

   Visual, distant - CONTINUOUSLY

   Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

   Simple grasping - CONTINUOUSLY

   Fine Manipulation - CONTINUOUSLY

   Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - OCCASIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)