RETAIL FOOD SERVICE OPERATIONS DIRECTOR - UNIVERSITY OF MIAMI - Compass Group, North America

Location: UNIVERSITY OF MIAMI - MIAMI, FL





At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.


We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.




Job Summary



Exciting Career Opportunity! We are seeking a dynamic, self-motivated Director of Retail Food Service Operations to join our team at University of Miami in Miami, FL. This is a high-volume, prestigious account, perfect for an energetic individual ready to lead with passion and innovation. In this role, you’ll be responsible for overseeing food service operations, maintaining quality and cost standards, and ensuring superior service delivery. We are looking for a results-driven leader with executive-level experience managing diverse services and locations.


Why You Should Join Us:

Relocation assistance to help make your move stress-free

Annual incentive bonus opportunities to reward your achievements

A chance to work in a thriving academic environment with a highly regarded account

Leadership opportunities in a collaborative, growth-focused team


What You'll Do:



+ Develop and manage budgets and operational plans


+ Ensure quality standards are upheld across all areas of the foodservice operation


+ Foster strong relationships with clients, customers, and staff to drive account retention and satisfaction


+ Oversee day-to-day food service operations, ensuring employees have the right equipment, inventory, and resources to excel


+ Develop and execute strategic projects that align with Chartwells’ vision, ensuring key objectives, timelines, and budgets are met


+ Deliver accurate financial reporting and maintain compliance with all regulatory requirements




Preferred Qualifications:



+ BS degree preferred


+ Five years of foodservice management experience required


+ Higher Education experience in board and retail operations is required


+ Knowledge of P&L accountability and contract-managed service experience is required


+ Strong leadership and communication skills









Apply to Chartwells Higher Education today!


Chartwells Higher Education is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Chartwells Higher Ed maintains a drug-free workplace.


Associates at Chartwells Higher Ed are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf) for paid time off benefits information


Req ID: 1391421


Chartwells Higher Education


SHANNON MOORE


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