Retail Consultant - augmentjobs

We are looking for a motivated and experienced Retail Consultant to join our team. As a Retail Consultant, you will play a key role in enhancing the customer experience, optimizing operational efficiency, and driving sales in our retail environment. Your expertise will contribute to achieving store objectives, improving profitability, and ensuring exceptional service delivery to our customers.

Roles and Responsibilities:

1. Customer Service Excellence:

   • Provide personalized and attentive service to customers, ensuring a positive shopping experience.
   • Assist customers with product selection, inquiries, and resolving any issues or concerns effectively.

2. Sales and Revenue Generation:

   • Meet and exceed sales targets through proactive selling, upselling, and cross-selling of products.
   • Utilize product knowledge and sales techniques to drive profitability and maximize store revenue.

3. Merchandising and Inventory Management:

   • Implement merchandising standards to optimize product presentation and visual appeal.
   • Monitor inventory levels, conduct stock checks, and ensure accurate product availability on shelves.

4. Retail Operations Support:

   • Assist in managing daily store operations, including opening and closing procedures, cash handling, and POS transactions.
   • Maintain cleanliness, organization, and safety standards throughout the retail space.

5. Product Knowledge and Training:

   • Stay updated on product features, benefits, and promotional offers to effectively educate customers and team members.
   • Conduct training sessions for retail staff on product knowledge, sales techniques, and customer service best practices.

6. Client Relationship Management:

   • Build and maintain strong relationships with repeat customers and local community members.
   • Proactively engage with customers to gather feedback, identify opportunities for improvement, and enhance customer loyalty.

7. Sales Analysis and Reporting:

   • Track and analyze sales performance metrics, including daily sales reports, inventory turnover, and customer feedback.
   • Use data insights to identify trends, recommend operational improvements, and implement sales strategies.

Compensation:

• Competitive base salary commensurate with experience and qualifications.
• Performance-based bonuses or incentives based on individual and store sales performance.
• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.