Retail Associate - Insight Global

Job Title: Seasonal Retail Associate (Key Holder)

Location: Tyson Galleria - 2001 International DR Mclean VA 22102

Shift: 11am - 7pm (Monday - Sunday flexibility) - guaranteed 40 hours per week

Duration: 3 Month Contract

Pay Rate: $21/hr. - $23/hr. on W2 (Full Benefits: health, dental, vision, & 401k eligibility)

Must Haves

• Previous retail experience, preferably in high-end or luxury women’s clothing, is highly desirable.
• Availability to work a flexible schedule, including weekends, evenings, and holidays during the peak season
• A passion for providing outstanding customer service and a strong understanding of customer needs in a luxury retail environment.
• Excellent verbal and written communication skills, with the ability to engage with customers and team members effectively.
• A keen interest in fashion trends and the ability to represent the brand's aesthetic and values.

Pluses:

• Experience in a supervisory or key holder role is a plus.

Day to Day:

Insight Global is assisting a client in high-end women's retail clothing to identify a Seasonal Retail Associate (Key Holder). As a Key Holder, you will play a crucial role in supporting daily operations, providing exceptional customer service, and driving sales during our busy seasonal period. This position requires a strong understanding of luxury retail, excellent communication skills, and the ability to lead and motivate a team.

Key Responsibilities

• Customer Service Excellence: Provide a high level of personalized service to all customers, ensuring a welcoming and engaging shopping experience.

• Sales Support: Assist in achieving store sales goals by actively promoting products, upselling, and providing product knowledge to customers.

• Team Leadership: Support the management team in training, mentoring, and supervising staff, ensuring that all team members deliver exceptional service and adhere to store policies.

• Operational Duties: Assist with daily store operations, including opening and closing procedures, inventory management, and maintaining visual merchandising standards.

• Sales Reporting: Monitor sales performance and assist in reporting sales metrics and performance trends to management.

• Problem Solving: Address customer inquiries and resolve any issues promptly and professionally, ensuring customer satisfaction.

• Loss Prevention: Help maintain store security and loss prevention procedures, ensuring that all items are accounted for and that the store is safe for both customers and employees.

Compensation:

$21/hr. to $23/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.