Retail Assistant Manager - Goodwill of Silicon Valley

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, incre...Requirements 

Proficient in the English language  

Preferred Qualifications/Experience  

High School Diploma or equivalent is required  

Minimum 3-5 years of retail management experience  

Equipment Used 

Ten-key or calculator, telephone, office computer, printer, fax machine, cash register 

Other equipment used: pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart  

Management Acumen 

Management Style – Belief in empowering employees through the use of coaching and positive motivational techniques  

Organizational Skills – Results orientated, can meet high standards, goals and objectives  

Accountability Style – Holds employees accountable for standards and serves as a mentor in their professional development; open to 360-degree feedback 

Collaborative – Sees value in working and forging effective relationships with others 

Teamwork – Willing to work as part of a team, enjoys sharing credit with colleagues 

Problem Solver – Ability to simplify complicated issues and develop traditional and nontraditional solutions  

Integrity – possess the highest ethical standards, trustworthy and transparent  

Interpersonal Savvy – ability to relate and build constructive relationships with employees, customers, clients, and board members  

Composure – ability to remain calm and collected under pressure  

Communication – strong communicator, excellent listening skills and ability to develop and make effective presentations to Goodwill employees, and/or (as appropriate) Senior Management and Board Members  

Working conditions 

Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.  

Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on  

Emotional Effort 

Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork. 

Physical requirements 

Role requires some travel between sites/stores 

Fast work pace with constant standing and walking 

Light physical work demands lifting 30 lbs maximum, with frequent lifting and/or carrying objects weighing up to 10 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker(s). Safety handling procedures must be followed.  

Normal or correct talking, hearing, and seeing abilities are sufficient to perform required tasks.