Restaurant Supervisor - La Jolla Beach & Tennis Club
San Diego, CA
About the Job
The La Jolla Beach & Tennis Club is currently seeking a highly skilled Restaurant Supervisor join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.
What we offer:
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical, Dental, Vision, 401K (based on employment status)
- Paid vacation, sick, and holiday time
- Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
- Consistently provide professional, attentive, and genuinely friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
Schedule:
SUMMARY
Coordinates food service activities of establishment and helps ensure quality delivery of service by restaurant staff. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assigns work to employees and monitors performance to ensure LJBTC, Inc.'s Signature Service standards are maintained.
- Estimates food and beverage costs and requisitions or purchases supplies necessary to the "Front of the House" operations.
- Confers with Sous chef, management and other service personnel to maximize menu options and related activities such as dining room, bar, and banquet operations.
- Inspects food and food preparation to maintain LJBTC, Inc.'s Signature Service standards and sanitation regulations. Delegates responsibility with follow‑up to maintain the highest standards of cleanliness.
- Investigates and resolves food quality and service complaints.
- Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
- At busy times, should be able to cover any position of the Dining Room Staff.
- Monitors staffing levels and ensures that the floor is properly covered at all times.
- Fills in as needed by business demand on the dining floor and in the bar.
- Other duties may be assigned.
OUTCOME
As a team leader, the supervisor will strongly influence guest impressions of the total organization. Additionally, the supervisor will provide needed support and guidance to the Dining Staff to ensure LJBTC, Inc.'s Signature Service standards
SUPERVISORY RESPONSIBILITIES
Responsible for the overall direction, coordination and evaluation of the unit in the absence of a restaurant manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers and employees of organization. Must have the ability to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain a current Food Handlers Card and RBS certificate.
OTHER SKILLS and ABILITIES
Ability to use a networked PC effectively with a working knowledge of word processing software such as (WordPerfect or Word) and spreadsheets such as Lotus 1‑2‑3 (or Excel).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for an extended length of time; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk, see or hear. The employee is constantly required to reach with hands and arms. Occasionally, employees must climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must constantly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds including carrying heavy food trays. Occasionally, employees may be required to lift up to 50 pounds. Specific vision abilities required by this job include the ability to adjust focus.
WORKING CONDITIONS
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, burns from hot equipment and lacerations from sharp objects. The noise level in the work environment is usually moderate to loud. The pace is generally moderate and may be quite fast.
Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.
The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about
potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management.
INTERACTION
Employees in this position have daily interaction with guests, kitchen and dining service personnel. Employees also have regular interaction with Human Resources, Purchasing, other department managers and Accounting. Employees have occasional interaction with other department supervisors and E.O.C. members.
SCHEDULING
This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.