Restaurant Shift Manager - SWAMP CHICKEN MISSOURI CITY BAR & RESTAURANT LLC

Restaurant shift managers work in fast-paced food service environments, using leadership skills to manage all staff members and restaurant operations, provide customer service, and solve problems as needed. Employers look for the following skills when hiring for this role:

Leadership skills – restaurant shift managers are responsible for managing staff, so employers search for professionals who have proven leadership skills

Customer service – restaurant shift managers interact with customers, which requires strong customer service skills

Problem-solving skills – restaurant shift managers use problem-solving skills to find resolutions for customer problems and complaints

Communication skills – restaurant shift managers use verbal communication skills to interact with staff members, customers, and other shift managers

Multitasking – restaurant shift managers multitask to manage employees and operations, tending to many different duties at once

• Creating work schedules for other employees 
• Assigning tasks for employees to complete during shifts
• Promoting specials, products, and services
• Reporting on daily activities, sales, and issues as they arise
• Adhering to and enforcing company or industry policies and procedures
• Implementing employee training curriculum
• Managing stock, anticipating needs, and making orders when necessary
• Delegating additional responsibilities during busy hours

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