Restaurant Shift Leader - BK #1197 - Monument (Jacksonville, FL) - Burger King

Burger King - Restaurant Shift Leader

Full-time and Part-time opportunities available

Hourly Pay Rate: $14.00 - $17.00 per hour

Founded in 1954, Burger King is the second-largest fast-food hamburger chain in the world. At BK, you can find work-life balance, flexibility, and career growth. Our restaurants supply the chance to live life your way. It is not just a job but a career opportunity where - You Rule!

Position Overview

The Restaurant Shift Leader role is focused on delivering sales and positive results through Guest & Operations coordination. This Hourly position supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts while driving key performance outcomes.

Responsibilities

• Directs team and ensures all food items are prepared and served according to brand, company, and health department regulations
• Coaches team members to follow guidelines for food preparation and production management
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Supervises crew members in the preparation of menu items to ensure compliance with all Burger King Corporate (BKC) Operations and Sanitation standards
• Ensures that staff maintain an exceptional level of customer service and that orders are taken in a prompt, accurate, and courteous manner
• Ensures an adequate level of staffing and service at all times
• Maintains a clean restaurant environment by performing cleaning tasks in the lobby, restrooms, kitchen, and exterior areas
• Manages cash control per policy and counts cash on hand at shift changes and at closing
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
• Completes end-of-shift and end-of-day paperwork and counts as needed

Qualifications

• Must be at least eighteen (18) years of age or older
• Minimum education requirement: High school diploma or equivalent
• Minimum one year of first-line supervisory experience, preferably in a restaurant or customer service environment
• Proven understanding of guest service principles
• SERV Safe certification or the ability to obtain as needed
• Demonstrate the ability to communicate and exchange information and ideas so others will understand
• Acts with integrity; keeps commitments