Restaurant Shift Lead - 2726 - Merrillville (Merrillville, IN) - Qdoba Restaurants

Up to $20 per hour with tip pool

Restaurant Shift Lead

QDOBA is now hiring energetic, hospitality-oriented individuals! If you like working with a fun team, love our queso, have a great personality & enjoy interacting with customers, then come and talk to us about joining the QDOBA family!

POSITION SUMMARY

The Restaurant Shift Lead is responsible for leading restaurant operations, in conjunction with or in the absence of the Restaurant Manager. They use discretion in daily management decisions with accountability for living the Qdoba brand values and helping the brand thrive. They focus on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

?Some of the Benefits of working as a Restaurant Shift Lead at Qdoba

• Competitive wages up to $20 per hour with hourly tip pool (our restaurants are averaging $2 per hour in tips on top of your hourly wage!)
• Free shift meals
• Flexible Scheduling
• Health Insurance
• Paid Time Off
• Tuition Reimbursement Program
• Advancement opportunities that include raises, promotions, and bonuses

RESTAURANT SHIFT LEAD POSITON SUMMARY:

• Manages daily activities to achieve excellence in restaurant operational performance
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements
• Treats employees with respect and dignity and regularly recognizes and rewards employees
• Complies with all state and federal labor laws and regulations
• Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent food & service
• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
• Considers cost/benefit impact of financial decisions and works to protect the brand
• Monitors costs and adherence to budget and restaurant goals

The Restaurant Shift Lead will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.