Restaurant Server - Margaritaville Lake Resort
Montgomery, TX Montgomery
About the Job
#PGH-BMC
Location Description:Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:• Full Time employees have access to Medical and Dental insurance to fit your needs
• Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.Overview:
We are looking for a highly motivated, customer focused Restaurant/Outlet Servers to join our team! As a Server, you are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on their feet and have an engaging attitude.
Your main role is to listen to guests and assist them through their culinary journey! Ensuring each guest feels WELCOME, CARED FOR AND VALUED! Your guests know they have escaped to paradise! This is "YOUR" opportunity to grow and learn at a world-class property!
LandShark Bar & Grill is inspired by the traditional beach bars of the Atlantic Coast, LandShark Bar & Grill offers an intoxicating mix of fantastic food, signature drinks, and laid-back fun.
License to Chill Café & Bar Is a destination unto itself, License to Chill is a laid back relaxing environment which offers elevated dining with floor-to-ceiling windows and an outdoor terrace overlooking the resort's lush lagoon water park and beautiful Lake Conroe.
Qualifications:
SERVICE EXPECTATIONS:
- Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.
QUALIFICATIONS:
- Must be able to read menus.
- Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment.
- Must be able to reach, bend, stoop, and wipe.
- Must be able to articulate clear greetings and farewells to Guests.
- Must be able to understand requests for assistance.
- Must be able to carry trays or supplies (10-30 lbs.)
- A desire to help where needed and work as part of a team.
- Passion for providing extraordinary service.
- Ability to work positively in a fast-paced environment.
- Ability to stand/walk and stay focused and alert for extended periods of time.