Restaurant Manager - Gecko Hospitality

We are seeking an enthusiastic Restaurant Manager to join our FOH Operations Team for one of the most iconic hotels in Gloucester, MA. Our full-service upscale-casual restaurant has been turning heads with outstanding modern American cuisine, an outstanding wine list, and personalized service since our inception. Ideal Restaurant/F&B Managers will come from high volume, upscale restaurants and possess exceptional wine, beer, and spirits knowledge, exceptional leadership skills, and a genuine passion for elevating the guest experience! This position will be responsible for creating and maintaining relationships with guests in our restaurant & bar area. The Restaurant Manager should possess a strong passion for elevating the guest’s dining experience while acting as the liaison between the Kitchen and the Dining Room to truly provide top-notch service.

Responsibilities

• Assist the Restaurant Management team in leading the daily operation of the restaurant, while directing day-to-day activities and assignments of the front-of-the-house team.
• Organize and assist with conducting pre-shift and departmental meetings, and communicating information to the team members, such as menu changes.
• Assist with scheduling team members, to ensure proper coverage is maintained to uphold service standards.
• Work seamlessly and in tandem with the team to create memorable experiences for our guests.
• Accurately execute all policies with improvements to quality, service, and operations.
• Engage in the ongoing development of the front-of-the-house team, while holding the team accountable for maintaining standards.
• Must be present on the floor during peak business periods, to ensure guest satisfaction.
• Create an environment of engagement for team members, while being a liaison between team members and management.
• Practice and ensure cleanliness and safety in all dining areas, liquor, and wine storage areas.
• Monitor employee performance and issues, to effectively coach and counsel team members.
• Assist the Restaurant Management Team with any other assignments as needed.

Qualifications

• 3 years of high volume, upscale restaurant management experience.
• Strong training background.
• Highly proficient and knowledgeable with wine, spirits, and beer.
• Focusing on the guest experience and initiative-taking.
• Ability to lead a large team of PT / FT associates.
• Must have a working knowledge of Microsoft Office and industry-relevant POS experience.

Benefits

• Competitive Base Salary
• Medical/Dental/Vision Insurance
• Life Insurance
• 401(K)
• Paid Vacation