Restaurant Manager - DCA Airport - Purple Unicorn

About the Restaurant Manager Position

We're seeking an experienced and organized worker to join our team as a Restaurant Manager. As a Restaurant Manager, you'll be responsible for overseeing the daily operations of our restaurant with a hand in everything from hiring and supervising staff to handling customer complaints.

To succeed in this role, you'll rely on excellent communication and customer service skills. Creating a great experience for our diners is our top priority!

Restaurant Manager Responsibilities 

• Hire, train, and supervise all restaurant staff members
• Plan and manage staff members' shift schedules
• Monitor the budget, keeping track of income and expenses
• Create finance reports to present to higher management as needed
• Work with kitchen staff to order ingredients, assisting with inventory
• Open and close the restaurant as needed
• Communicate with customers, taking feedback and ensuring concerns are handled in a timely and efficient manner
• Comply with all health and safety regulations as required by law

Restaurant Manager Requirements

• [2+] years experience as a Restaurant Manager 
• High school diploma or equivalent
• BA/BS in hospitality or business management preferred
• Excellent customer service skills
• Superb communication, organizational, and leadership skills
• Working knowledge of accounting or finance management
• Experience with restaurant management software preferred but not required

Legal Requirements:

• Minimum Age: Typically 18 years old or older (depending on the role and local labor laws).
• Work Authorization: Proof of eligibility to work in the country (e.g., passport, work visa, or social security number).

2. Security Requirements:

• Background Check: Must pass a comprehensive background check to comply with TSA and airport regulations.
• TSA Security Badging: Must obtain an airport-issued security badge, which may involve additional screening and fingerprinting.
• Drug Testing: Some airports or employers require pre-employment drug screening.

3. Availability & Scheduling:

• Flexible Hours: Ability to work early mornings, late nights, weekends, and holidays, as airports operate 365 days a year.
• Reliable Transportation: Dependable access to the airport, especially during off-peak hours when public transportation might be limited.

4. Experience & Skills:

• Customer Service Skills: Experience in providing excellent service to diverse travelers is often preferred.
• Food Handling Certification: In some locations, a valid food handler's permit or certification may be required.
• Language Skills: Fluency in English is usually required, with additional languages considered a plus for communicating with international travelers.

5. Physical Requirements:

• Endurance: Ability to stand, walk, and perform physical tasks for extended periods.
• Lifting Ability: Capability to lift up to 25-50 pounds if necessary for stocking or moving supplies.

6. Personal Traits:

• Professionalism: Must maintain a neat appearance and adhere to uniform/dress codes.
• Adaptability: Ability to work in a fast-paced, high-pressure environment with diverse customers.
• Punctuality: Consistent timeliness is critical to meet the demands of the airport schedule.