Restaurant Manager - TGI Friday's
Charlotte, NC 28262
About the Job
Looking for great employees that want to have a flexible schedule.
The front of house assistant manager works alongside the FOH Manager to oversee all operations at the restaurant (except for the kitchen). They shape a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.
Job Duties
• Assist in hiring for a restaurant’s bar and waitstaff. Front of house assistant manager must follow the hiring processes to meet the restaurant’s needs.
• Assist in the scheduling and training sessions of the servers, bartenders, hosts, and bussers.
• Supervise upkeep of guest areas by directing staff to attend to messes or accidents. Assisting in cleanup is a critical responsibility in maintaining the customer experience.
• Assist in shift planning to ensuring each shift is properly staffed.
Skills and Qualifications
• Proficiency with restaurant Point of sale systems, including refunding customers, providing discounts, and comping items.
• Organizational skills, able to juggle many responsibilities at a time.
• Training experience to successfully support new staff onboarding is preferable.
• Customer service dedicated to improving the customer experience.
Working at TGI Friday's
- Health insurance