Restaurant Manager - Twist Bakery and Cafe

Join Our Flourishing Team: Seeking Dynamic Restaurant Manager for Our Expanding Bakery Café!

Are you passionate about pastries, love leading teams, and dream of growing with a brand that's on the rise? Our beloved bakery café, with two bustling locations and more on the horizon, is on the hunt for energetic and experienced Restaurant Managers. Here's your chance to shape our journey, create unforgettable customer experiences, and become an integral part of a community-focused, rapidly-growing café brand. If you've got the vision, skills, and a hunger for success, let's rise together! 

What you’ll do

·       Our Restaurant Managers are multi-faceted and create a memorable guest experience through the food we serve, the service we provide, the team we lead, and the environment we keep.

·       Work in conjunction with your core café group and recruit, hire, train and develop team members to keep the café fully staffed and growing.

·       Partner closely with ownership and our BakeHouse management to ensure a smooth operation at your location.

·       Function with an ownership mentality and become the face of the operation in your local region. Promote the company through community outreach and superior guest interactions.

·       As a business savvy individual, you’ll manage budgets, P & L’s and inventory in partnership with your team.

·       Our Restaurant Managers may occasionally float between locations based on business and staff needs to help elevate best practices, expand product offerings, and ensure smooth operations.

·       As Restaurant Manager, you’ll have the opportunity to work side-by-side with your team in all aspects of the business during peak service times ensuring the highest level of guest satisfaction.

·       Experience and comfort in the kitchen is required for this role. You will be asked to back up the line on occasion, lend a hand with simple tasks in the bakery when necessary, and encourage teamwork in all aspects of the business.

About you

·       You have prior experience managing in a Polished Casual, Fast Casual, or Upscale enterprise.

·       You have an impressive track record of being a top performer

·       You thrive working and leading in a collaborative team environment

·       You are highly driven and ambitious and are a make it happen individual

·       You see the big picture and coach your team to help you make it happen

·       Sustainable operational results with a solid job history

·       You strive to be your best every day

·       Strong instincts in how to be strategic in leading client-facing conversations

·       Stellar business acumen—managing a P & L, scheduling, ordering & inventory

·       Hands on leadership in a scratch kitchen restaurant including being able to work the line when necessary.

·       The desire and ability to learn and excel personally and professionally

Qualifications

·       Bachelor’s degree or higher preferably in a hospitality related field

·       3+ years of experience managing a team in a high-volume facility

·       Excellent written and verbal communication skills, collaborative work style

·       Must be able to stand for long periods of time (up to 10 hours), and lift, bend, stoop, twist, and carry 50 pounds.

·       Commercial kitchen experience required.

About us:

Founded in 2011, Twist Bakery Café uses only the freshest and all natural ingredients to handcraft crave-able food. As a boutique bakery, we provide scratch made bakery favorites that just so happen to meet the needs of those with food allergies and sensitivities in addition to a full menu serving breakfast, lunch, and holiday catering.  By building our products using hand selected high-quality ingredients, and by choosing team members who share our vision, we are building a company that aims to connect people with the food they care about, one meal at a time. Locations in Millis and Burlington MA.

Employment Type

Full-time