Restaurant General Manager - Gigglewaters

Pay: $55,000 per year
Job Type: Full-time

Gigglewaters just won "Best American Restaurant in the State of Florida", along with 47 other awards over the past 5 years. Best Whiskey Bar, Best Burgers, Best Food Truck and more. We've just begun franchising and this is a unique opportunity to join a company on the edge of explosive growth.

Core values are everything. If you're not in alignment with your current company, you're not in the right place. We're looking for someone remarkable to join our management team at Gigglewaters in Safety Harbor.

Here's who we are: 

Care about community.
We take care of those around us. Whether it’s our co-workers, our guests or our community at large, we help first. We treat people with respect & compassion. We bring people together.

Show up when it matters.
When the chips are down, we have each other’s backs. Our team members are people we can count on. We value reliability, loyalty & dedication.

Sweat the small stuff.
Details are everything. We are self-motivated to perfect the fine points that improve our guests’ experience. We hold ourselves to an exacting standard. We’re knowledgeable, professional, we work clean & put quality first.

What we say & what we do are the same thing.
Our word means something. We are trustworthy and we tell the truth. We don’t just say yes, we make sure we can pull it off. We are accountable to the projects we take on and we have excellent follow through. 

Positive Influencer.
We are enthusiastic and believe in creating a positive experience for guests and co-workers. We are optimistic and believe it’s our responsibility to make Gigglewaters the best place to work. We take pride in what we do and we believe in creating the best night out.

Does this sound like you?

Gigglewaters Social Club & Screening Room is seeking a General Manager to join
our award-winning team. Our current GM is promoting up into a Director of Operations
position and we are looking to fill this opening with someone equally remarkable.
We are on the verge of a major expansion and this is an opportunity to get in on the ground
floor of an organization poised for explosive growth. This is a great opportunity for someone
with restaurant management experience to join a growing team and move forward in their
hospitality career with a company that genuinely believes in its people.

You will be responsible for overseeing and coordinating the front and back of house,
to maintain all business metrics and manage the floor for an optimal customer experience.

Responsibilities:

● Supervise direct reports to attain common goals while building a positive culture
throughout the restaurant
● Ensure the highest quality standards in the kitchen, bar and throughout the
service experience
● Oversee labor, cost of goods, budgeting and expenses to ensure optimal
profitability
● Resolve escalated customer issues
● Maintain a high standard of customer service by engaging with guests,
addressing concerns, and ensuring customer satisfaction.
● Scheduling, Inventory, Floor Management
● Coordinating with the kitchen staff to ensure efficient food production and timely
delivery of orders.
● Recruiting, hiring and training all restaurant staff
● Scheduling employees to ensure shifts have proper coverage and hit labor goals
● Maintain operations by enforcing policies and standard operating procedures,
aiming for consistent productivity and quality
● Maintain a safe, secure, and healthy facility by establishing, following, and
enforcing sanitation standards and procedures
● Stay up to date with industry trends, new products, and emerging beverage
techniques
● Collaborate with the marketing team to develop and promote beverage-related
events, tastings, or promotions
● Work closely with Human Resources to lead the team with integrity and to
establish and maintain a trusting, inclusive, and productive environment
● Monitor and analyze key metrics for day-to-day operations to ensure efficient and
timely completion of tasks
● Adhere to the company’s policies and standards, and ensure that laws and
regulations are being followed

Qualifications:

● 3+ years previous experience in restaurant management, front or back of house
● Excellent written and communication skills
● Strong leadership and team management skills, with the ability to motivate and
develop staff and a growth-oriented team.
● Proficiency in inventory management and cost-control techniques. ● Familiarity with local alcohol regulations and certification in responsible service
practices.
● Ability to work in a fast-paced environment and handle multiple tasks
simultaneously.
● Strong organizational and problem-solving skills.
● Must be able to stand continuously throughout an 8-10 hour shift
● Ability to lift and carry up to 50 pounds
● Comfortable bending, climbing, reaching, stooping, and moving quickly
● Ability to work nights, weekends, and holidays as requested
● Knowledge of Google Drive, TOAST POS, and 7shifts a plus
● Hardworking, positive attitude with the ability to lead by example by being
fearless to accomplish any task

If this post made you stop and think, check out Gigglewaters.com and learn more about us. Look up our Giggles for Good program & learn about how we make an impact in our community. This is an opportunity to be a part of something really special & unique within the restaurant industry. We can't wait to meet you.