Restaurant General Manager | NRO Experience Required - Gecko Hospitality

New York, NY

About the Job

General Manager
Location: New York, NY

We are seeking an experienced and dynamic General Manager for a new restaurant opening in New York, NY. The ideal candidate will have a proven track record in restaurant management, with specific experience in new restaurant openings (NRO). This role will require a highly organized, hands-on leader who is passionate about creating exceptional guest experiences, building strong teams, and driving operational excellence.

Key Responsibilities:

Oversee all aspects of the restaurant's operations, ensuring smooth opening, day-to-day management, and long-term success.
Lead the recruitment, hiring, and training of staff to build a high-performing team aligned with the brand's culture and service standards.
Develop and implement operational procedures, ensuring efficiency and consistency in all aspects of service, kitchen operations, and customer experience.
Coordinate with contractors, vendors, and stakeholders during the pre-opening phase to ensure a seamless transition to opening day.
Manage all aspects of the restaurant’s financial operations, including budgeting, cost controls, inventory management, and revenue generation.
Drive guest satisfaction by maintaining high standards of food quality, service, cleanliness, and ambiance.
Collaborate with the marketing team to create and execute promotional strategies that drive awareness and sales.
Foster a positive and collaborative work environment by leading by example and maintaining strong staff morale.
Monitor and analyze key performance indicators (KPIs), adjusting operations as necessary to meet business objectives.
Ensure compliance with health, safety, and sanitation regulations, as well as local, state, and federal laws.

Qualifications:

5+ years of experience in restaurant management, with a strong background in opening new restaurants.
Proven success in leading a team, managing budgets, and ensuring operational excellence.
Experience in managing all aspects of front-of-house and back-of-house operations, from hiring and training to inventory and financial management.
Strong leadership and communication skills, with the ability to motivate and inspire a team.
Ability to handle high-pressure situations while maintaining attention to detail and service quality.
Excellent problem-solving and decision-making skills.
Familiarity with restaurant management software, POS systems, and scheduling tools.
Flexibility to work evenings, weekends, and holidays as needed.

This is an exciting opportunity to lead the opening of a new restaurant in a vibrant location. If you have a passion for hospitality and have successfully managed new restaurant openings, we encourage you to apply.

Source : Gecko Hospitality