Restaurant General Manager - InterContinental San Antonio (Hotel Opening) - IHG

A little bit about your day:

Reporting to the Director of Food & Beverage, every day is different, but your essential functions will include the following:

• Supervise and lead the restaurant colleagues, including hiring, training, and scheduling and performance management.
• Set performance goals for the team and ensure they are met.
• Foster a positive work environment and encourage teamwork.
• Oversee daily restaurant operations, ensuring compliance with health and safety regulations, and restaurant policies.
• Monitor food quality, presentation, and portion control to maintain high standards.
• Manage inventory levels, order supplies and coordinate with vendors.
• Monitor and spot check training programs.
• Monitor and review testing in the restaurant.
• Ensure excellent customer service is consistently provided to guests.
• Address and resolve customer complaints or issues promptly and professionally.
• Ensure that all training programs, manuals, tests or other materials are approved and in compliance. 
• Understanding all systems and programs and incorporate into restaurant operations.
• Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Assists all restaurant management teams with all aspects of financial reporting.
• Offer positive solutions to problems or issues and provide input to the decision-making team.
• Ensures that all operational systems are in place for the restaurant.
• Assists in reviewing and ensuring that training curriculums are in place and functioning at the restaurant.
• Supports and assists colleagues during service.
• Ensures that all service points are consistently met.
• Fosters team building and diversity at all restaurants.
• Ensure adherence Property Policies and Procedures
• Assists with all aspects of the operation. 
• Manages and participates in all daily restaurant colleague meetings.
• Other duties may be assigned.

What we need from you:

• Minimum two years of restaurant management experience in a senior role
• Proven experience in managing a group of service staff in upscale dining environment.
• Excellent analytical and financial acumen, capable of interpreting and presenting financial data.
• Exceptional interpersonal and communication skills to liaise with staff, guests, and hotel management.
• Flexibility to work evenings, weekends, and holidays as needed in a hotel environment.