Restaurant General Manager - Gecko Hospitality

We are seeking a results-driven and experienced General Manager to lead our upscale casual dining establishment. The ideal candidate will bring a passion for hospitality, a proven ability to manage operations, and a commitment to delivering exceptional guest experiences.

Key Responsibilities:

• Oversee Daily Operations
• Coordinate all aspects of the restaurant, from front-of-house to back-of-house, ensuring seamless service.
• Monitor workflow, implement best practices, and maintain high operational standards.
• Staff Leadership and Development
• Recruit, train, and mentor a talented team of professionals, fostering a culture of excellence.
• Schedule staff to maintain optimal service levels while adhering to labor budgets.
• Conduct regular performance evaluations and provide constructive feedback.
• Customer Service Excellence
• Act as the face of the restaurant, ensuring every guest experience meets or exceeds expectations.
• Address customer inquiries and resolve complaints promptly and professionally.
• Financial Management
• Oversee budgets, daily sales reports, and P&L statements.
• Manage costs effectively, including inventory, labor, and operational expenses.
• Drive revenue growth through innovative ideas, promotions, and community engagement.
• Maintain Standards and Compliance
• Ensure adherence to health, safety, and sanitation regulations.
• Uphold the restaurant's brand quality standards and continually seek improvements.

Qualifications:

• 5+ years of restaurant management experience, preferably in upscale casual dining.
• Exceptional leadership and team-building skills with a focus on staff motivation and retention.
• Strong financial acumen, including budget management and cost control.
• Excellent communication skills, both verbal and written, to effectively communicate with staff, guests, and vendors.
• Comprehensive knowledge of restaurant operations, customer service practices, and industry trends.
• Proven track record of enhancing customer satisfaction and driving revenue growth.

Why Join Us?

• Work with a highly respected brand in the hospitality industry.
• Collaborate with a passionate and dynamic team dedicated to excellence.
• Competitive salary, performance-based incentives, and professional growth opportunities.

If you are an experienced leader looking to advance your career in an established and thriving restaurant, we invite you to apply today!