Restaurant General Manager - Popeyes
Concord, NC 28025
About the Job
We are seeking a Restaurant General Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant General Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Restaurant General Manager Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Vacation Pay
Life Insurance Options (after waiting period - 18 and older only due to legal constraints)
Short Term Disability Option (after waiting period - 18 and older only due to legal constraints)
Accidental Insurance Option (after waiting period - 18 and older only due to legal constraints)
Cancer Insurance Option (after waiting period - 18 and older only due to legal constraints)
Free Meals
Responsibilities, including but not limited to:
Develop Servant Leaders
- Shows compassion, care, and concern towards your hardworking team.
- Creates the right environment and sets the team up for success.
- Coaches and motivates the Assistant Managers and the team.
- Recruits and develops talent.
- Demonstrates commitment to goals and inspires others to deliver superior performance.
- Loves those they lead through behaviors, actions, and decisions each day.
Create Memorable Experiences
- Sets clear expectations and creates a working environment and serves as a role model to create memorable guest experiences.
- Takes actions to solve and celebrates Voice of the Guest and service check feedback.
- Investigates, resolves complaints, and prevents future problems.
- Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly.
Brand Champion
- Creates opportunities to serve as the local representative of Popeyes by sponsoring or participating in events.
- Builds and leverages community relationships to drive business and maximize catering programs in the community.
- Champions and implements company-wide promotions, product launches and product samplings. Directs and ensures the team executes and measures the impact of local promotions.
Administration
- Develops sales forecasts and manages the team to achieve maximum revenue.
- Maintains food and equipment inventories, conducts daily and weekly inventory counts and keep inventory records.
- Schedules team member hours and assigns duties.
- Creates, communicates, implements, and follows up on all required people, operations, and financial action plans.
Maintain Facility
- Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards, and regulations.
- Identifies problems, conducts high-level troubleshooting, and seeks repair/maintenance support for restaurant equipment to ensure equipment is operational.
Physical requirements
- Regularly required to stand the entire shift.
- Frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
- Frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms.
- Must occasionally lift and/or move up to 75 pounds.
Educational Requirements
- Min 2 years Restaurant General Manager experience
- ServSafe Certification or willing to get within training period.
- Excellent communication skills
- Ability to work long hours
- Knowledge of basic math skills
- Customer service skills
- Knowledge and ability to meet financial goals
- Results driven
- Ability to increase sales
- Recruiting experience is a plus
This job posting is for a franchisee of Popeyes Louisiana Kitchen.
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.