Restaurant General Manager at Ashland Springs Hotel

Location: Larks Restaurant, Ashland

Summary of Position: As Restaurant Manager, the primary responsibility will be to oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service, food quality, and cleanliness. The ideal candidate will enhance the mission of Larks Restaurant to provide personalized service and genuine hospitality.

Duties & Responsibilities:

• Understands completely and conforms to all policies, procedures, standards, guidelines, and training programs for Larks Restaurant.
• Ensures that all guests feel welcome, and their needs are met, including quality of food and service, handling of complaints, financial transactions, etc.
• Helps with the continued growth of restaurant revenues and profits, including cost management, service standards, and innovation of operation.
• Conducts performance reviews with skill development goals included.
• Assists with menu and beverage development.
• Responsible for hiring, training, coaching, counseling, and disciplinary action.
• Ensures thorough training of employees and administers prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
• Schedules labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
• Organizes pre-shift meetings as a communication tool to ensure daily specials are properly executed for the guests.
• Ensures sanitation and safety programs meet regulatory OSHA standards and hotel best practices.
• Responsible for proper opening and closing of the restaurant.
• Develops a climate for empowerment and innovation; provides educational opportunities and continually strives to develop staff for growth and development.
• Builds company image by collaborating with customers and employees; enforces ethical business practices.
• Be visible on the dining floor during service supporting and assisting restaurant team members.
• Understands and complies with all federal, state, county, and local regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
• Responsible for all restaurant inventories including liquor, beer, wine, tools, and equipment. Ensure inventory is always on hand through systematic ordering and forecasting techniques.
• Must be or become proficient in using Micros and Excel for financial transactions.
• Ensures all restaurant staff and management team members have the necessary resources and training to perform daily duties.
• Performs other duties as required by the General Manager.

Qualifications:

• Hospitality-focused bachelors degree preferred or equivalent experience.
• At least 3 years of successful food & beverage supervisory or management experience.
• Previous experience with cost controls and inventory management a plus.
• Must have comprehensive knowledge of food and beverage operations, service standards, guest relations, and etiquette.
• The ideal candidate will have excellent verbal and written communication skills.
• Able to create a positive team dynamic with fellow managers and staff.
• Food handlers permit and OLCC permit or ability to obtain them.
• Must be able to work flexible shifts and schedules, including weekends and holidays.
• Strong leadership, communication, organizational, and time management skills.
• Must have a passion for hospitality.
• Must be able to lift and carry up to 50 pounds, stand for long periods of time, and bend, kneel, squat, and reach occasionally throughout a shift.
• Bartending & merchandising experience a plus.

Why work for us?

• Competitive Company Benefits for Full Time Employees 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
• A Retirement plan through the company sponsored 401k plan which includes a company match
• Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

How to Apply: Interested candidates are invited to submit their resume and apply directly through this post to apply for the position.