Restaurant General Manager - FreshFin
Brookfield, WI 53045
About the Job
At FreshFin, our Mission is to promote a healthier lifestyle in our communities by serving great-tasting, nutritious food with excellent value and service.
Our Vision is to make a positive impact in every community that we are a part of. We continuously find ways to make our Team Members’ and customers’ lives better and healthier through fresh, thoughtful food. Through our fresh ingredients, hand-crafted menu, and customer-focused service, we are creating a healthy experience that everyone can afford and enjoy!
FreshFin is changing the fast-casual dining experience, and we want you to be a part of it as the General Manager of our FreshFin Brookfield - The Corners Shopping Center shop!
Our General Managers are the leaders of our FreshFin shops where our teams make real food from scratch. In this role, you will oversee a full-service back of house operation, as well as an upscale fast-casual front of house model.
Who You Are
- You exude an entrepreneurial spirit and thrive in an environment where you can take ownership of your shop and share in the financial upside when your shop performs well.
- You are energized by getting out from behind a computer screen and interacting with your team and your customers, and you spend the majority of your time doing just that. The expectation is for our GMs to be immersed in the shop's operations (prepping, making bowls, helping customers, managing vendors, cleaning, training, etc) approximately 40 hours/week.
- At the same time, you recognize the administrative aspects of your role are important and dedicate about 20% of your time to managing the P&L, budgeting, inventory, hiring, and scheduling, all with a high degree of attention to detail. The expectation is for our GMs to focus on admin tasks approximately 5-10 hours/week.
- You know that your role as a team leader is paramount, and you prioritize developing and maintaining a highly engaged team who are motivated to deliver a best-in-class customer experience each and every shift.
- You aren’t afraid to get deep in the dish pit or help slice tuna, when needed. You lead by example, and you don’t ask your Team to do anything you wouldn’t do yourself.
- Above all else, you are laser-focused on providing a memorable dining experience to our guests that makes them want to return to our shops again and again!
What You Bring to the FreshFin Team
- You have at least 2 years of prior experience in restaurant management. If that was as a General Manager in a multi-unit, fast-casual restaurant, even better!
- Your restaurant management experience includes both the financial and operational elements of running a restaurant including P&L, COGS, budgeting, financial planning and strategy, scheduling, and training.
- You are a proven leader of people and have managed a team in the past with a high degree of emotional intelligence.
- You're a problem solver, whether it involves shop maintenance, the operation (BOH and FOH), Team management, or customer service, you figure out how to solve problems and get results while following FreshFin's core values.
What FreshFin Can Offer You
- Quarterly Bonuses: Our GMs should take ownership in their shops and share in the profits, quarterly bonuses are based on a profit sharing program.
- Paid Time Off (PTO): All team members begin accruing PTO after 90 days!
- 401(k) Retirement Plan: Including a 4% company match!
- Health and Wellness Stipend: We provide our GMs with a health and wellness stipend to help subsidize the cost of their medical insurance.
- Ideal hours: In a typical week, you can expect to work no more than 50 hours and you will rarely work past 8pm if the staff's schedule allows it. There may be some weeks that you have to work closing shifts or work additional hours. At the end of the day, you have to have the availability to support your shop and your Team.
- Free Food: It’s healthy, customizable, and (most importantly) tasty!
- Career Growth Opportunities: We are growing! With growth comes career opportunities, and we prefer to promote from within whenever possible.