Restaurant Assistant Manager- West Knoxville, TN - Jeremiah's Italian Ice - DM Ventures Ebenezer LLC

Jeremiah’s Italian Ice Owned and Operated by DM Ventures Ebenezer, LLC

Are you ready to Live Live To The Coolest? Jeremiah’s Italian Ice is looking for an outgoing and friendly assistant manager who is able to work independently in support of the General Manager. A successful candidate is someone who can ensure our location is top performing in cleanliness, teamwork, and finances.

Responsibilities:

- Creating flavorful experiences for each guest according to five-star service.
- Answering questions – accurately and politely.
- Assisting with scheduling
- Conduct daily pre-shift huddles (Chill Chats) to review Launch Pad.
- Serving Jeremiah’s products that consistently exceed expectations in image and quality.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Preparing all Jeremiah’s Italian Ice products. Maintaining a unit that is both so fresh and so clean.
- Ordering product and supplies, stocking and organizing the store for maximum efficiency.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Handling cash and other forms of payment.
- Count drawers at open/close.
- Ensure side work is complete.
- Ensure the work environment is safe, secure and healthy by following sanitation standards and procedures, complying with legal regulations, maintaining the patio, walkways and parking lot.

All Jeremiah’s employees are required to:

- Maintain compliance with all training requirements.
- Maintain compliance with all company, store, federal, state, and local policies, procedures, laws and ordinances as required (particularly with regards to food, health, and safety).
- Advocate and demonstrate Jeremiah’s Cultural Beliefs on a daily basis.
- Avoid any use of personal electronic devices while on the clock.
- Demonstrate teamwork and a sense of urgency.
- Abide by all policies set forth by the company.
- Maintain a just-opened store and personal appearance - unless actively making a product, all employees should be cleaning, all the time.
- Maintain respectful relationships with co-workers, refraining from gossip.

Physical Demands:

- Ability to sit or stand for extended periods of time.

- Ability to make repeating movements of the arms, hands, and wrists.

- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job. You are applying to work with a franchisee of Jeremiah’s Italian Ice. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment which can vary between franchisees.